New American Funding - Santa Rosa, CA

Santa Rosa, CA

4.96

(989)

Mortgage

Mortgage Loan Officer

Contact Info

(408) 430-0526

Santa Rosa, CA

https://www.newamericanfunding.com

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4.96

(989)

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5 Star

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(Translated by Google) The best Martín Puga 😊 (Original) El mejor Martín Puga 😊

Reply from Owner

February 14th, 2026 04:09 PM

Thank you for your kind words, Blanca. It's great to know you feel so positive about the service I provided. If there's anything more I can do for you in the future, please don't hesitate to reach out.

The attention and speed with which the procedure was carried out

Reply from Martin Puga

February 11th, 2026 12:12 AM

Sebastian, I'm glad the process met your expectations in terms of attention and speed. It's important to me to ensure a smooth and efficient experience for my clients. Thank you for recognizing this in your feedback.

Erik and his team were clear and responsive communicators. Erik gave us more than one option to choose from to find the right refinance loan for us.

Reply from Erik Oquist

February 19th, 2026 06:27 PM

Elizabeth, I'm glad to hear that my team's clear communication and responsiveness were helpful in exploring refinance loan options. Providing choices that align with your needs is important to me. If you have any more questions or need further...

Our home took longer to sell than expected. Edith regularly checked in with us, always positive and patient. She was available by phone, or email to answer our questions without delay. Her explanations were clear and concise, which gave us...

Reply from Edith Singleton

March 10th, 2026 06:45 PM

I appreciate your thoughtful review, Laurie. It was important to me to maintain open communication and offer support while navigating the timeline of selling your home. I'm pleased that my explanations provided the clarity you needed to make...

Edith Singleton has received a review with 5 star rating from Daniel C

Reply from Owner

February 16th, 2026 06:36 PM

I appreciate the five-star rating, Daniel. It's gratifying to know you had a positive experience. If there's anything more I can assist with, I'm here to help.

Edith Singleton was the most knowledgeable, responsive, patient, and pleasant loan officer I have ever worked with. What a happy change from the usual! She never made me feel unworthy of her time and initiated contact and practical assistance...

Reply from Edith Singleton

March 10th, 2026 06:45 PM

I'm grateful for your kind words, Daniel. It's rewarding to hear that my approach made a positive difference in your experience. Ensuring you felt supported and valued throughout your house-buying journey was my priority. Thank you for allowing...

Erik took the weight of the financing off my shoulders. He went the extra mile to make sure every detail was handled, and his communication was top-notch. It’s rare to find a loan officer who cares this much about his clients' outcomes."

Reply from Owner

February 14th, 2026 01:05 PM

Kushal, I appreciate your kind words and am glad I could help alleviate the stress of the financing process. Ensuring that every detail was taken care of and communicating effectively with you was a priority for me. If you have any further...

edication. Moving my family into a new home and getting the kids settled into a new school is a lot to manage, but Erik took the weight of the financing off my shoulders. He went the extra mile to make sure every detail was handled, and his...

Reply from Erik Oquist

February 13th, 2026 08:11 PM

Kushal, I'm truly grateful for your comments and the opportunity to assist you with your home financing. Helping make the transition easier for your family was important to me, and I'm glad to hear that my efforts made a positive difference....

They made the experience of buying our first home so easy, even with a short escrow. We're so excited to have a place of our own now and we couldn't have done it without Edith and Clarice at NAF. Thank you!

Reply from Edith Singleton

March 10th, 2026 06:45 PM

Julia, it's wonderful to hear that your first home-buying experience went smoothly, even with a tight escrow. I'm truly pleased that Clarice and I could assist you at New American Funding. Congratulations on your new home! If any questions...

smooth process and friendly and professional all around!

Reply from Erik Oquist

February 9th, 2026 04:44 PM

Michael, I'm pleased to hear that the process went smoothly and that you found the experience both friendly and professional. Ensuring a positive experience is something I strive for, and it's great to know it resonated with you. If you have...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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