
N
New American Funding - Richmond, VA
Richmond, VA

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The communication and patience!
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Tameika, thank you so much for your kind words! 😊 Communication and patience are two things I work hard to bring to every client experience, and my team does as well so the experience is smooth like peanut butter. Your feedback means a lot....
read more
How fast the process was completed after starting . During difficult changes each member pivoted and adjusted while communicating in a timely manner I felt comfortable asking questions and everyone was knowledgable
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
N'Deevaw, thank you for this beautiful review. It truly means a lot! Buying a home can feel like a moving target sometimes, especially when unexpected changes pop up along the way. One thing Ali, Bailey, and I always strive for is to keep our...
read more
I did not feel like I was just a number, everything felt very personable. I wasn't informed at the last minute that additional documents were needed. That alone was a blessing. The team worked in a fast pace to get the results. I have never...
read more
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
The part that touched me most was knowing you never felt like "just a number." This world often makes us feel rushed and automated, so Bailey Ali and I have the goal to make sure every client feels seen, heard, and cared for from start to finish....
read more
from the first meet and greet to the closing day we always felt well informed about our options.
The professionism and genunine care made this daunting process less stressful.
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Petra my friend, thank you so much for your kind words! It was truly a pleasure getting to know you both and helping you through this journey. Buying a home can feel overwhelming at times, so I'm grateful we were able to make the process a...
read more
Everything
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Thank you, Tevin, for your feedback. I'm pleased to know that you had a positive experience with New American Funding. If there's anything specific you'd like to share or discuss, feel free to reach out.
It was an fast and easy process. I have seen people buying a home wait longer. I know that it was meant to be for me to get this house.
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Alyne! Thank you for taking a moment to share this. It means more than you know. I’m genuinely glad the journey felt quick and easy for you because that’s always the experience I want my clients to have. And when a home is truly meant for someone,...
read more
was done in a timely and effective manner
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Appreciate that so much! The goal is always to keep things moving smoothly and take as much stress off your plate as possible—glad we hit the mark. Really enjoyed working with you.
The wayr. Lee and his team took care of everything i need it. They were helpfull,trustworthy and fast.
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Hi Bianca and Eulalia,! Thank you so much for your incredibly kind words! My team and I truly appreciate your feedback. It was our absolute pleasure to take care of everything you needed, and we are so glad that you found the process to be...
read more
Lee Jean-Pierre made it great. As first time homebuyers he took the time to explain things and educate us. He constantly kept in touch with us. Whenever we had a question he got back to us right away. Lee and his team were awesome. He is trustworthy....
read more
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Hi Andres, wow, thank you so much for this absolutely glowing review! Guiding first-time homebuyers like yourself through the mortgage journey is truly the most rewarding part of what I do. It is incredibly important to me that you feel educated,...
read more
Working with people that know what they're doing. As first time homebuyers, they made us feel comfortable asking questions and were very patient with us. They took the time to educate us
Reply from Lee Jean-Pierre
September 30th, 2026 09:22 PM
Dorothy, I appreciate you sharing this! First‑time buyers deserve clarity, patience, and a team that actually takes the time to teach — not rush. You and your husband were a joy to work with, and I’m grateful you trusted me to guide you through...
read more
1–10 of 175
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing