New American Funding - Provo, UT

Provo, UT

4.93

(329)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Provo, UT

https://www.newamericanfunding.com

Search Reviews

Write a Review

4.93

(329)

Filter by Date

Range

Filter by Rating

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.91

(240)

Google

4.98

(61)

Facebook

5.0

(28)

Show All

Reset all filters

Great team, highly recommend to anyone looking at buying a home!

Reply from Owner

May 28th, 2026 02:21 PM

Jon, thank you for your kind recommendation. I'm glad to hear that you had a positive experience with our team.

Timely, friendly, and flexible. They were great at communicating and being available anytime. They were personable and made the process seem to run flawlessly. Highly impressed and will recommend to anyone considering buying a home.

Reply from New American Funding - Karol Johnso...

August 6th, 2026 06:14 PM

Jonathan, I appreciate your kind words and am glad to hear that you found the process seamless and well-communicated. It's great to know that my approach was helpful and personable for you. Thank you for your willingness to recommend my services....

Karol was amazing .

Reply from New American Funding - Karol Johnso...

August 6th, 2026 06:14 PM

Jamie, I appreciate your kind words. I'm happy to know you had a positive experience with my assistance.

Wonderful experience as always. I had my client switch to Karol halfway through the transaction because the other lender couldn't make it work and Karol found a way to make it happen!

Karol was very helpful, and answered any questions I had!

Reply from New American Funding - Karol Johnso...

August 6th, 2026 06:14 PM

Blade, I'm pleased to hear that you found my assistance helpful and that I could address your questions. If you need anything else, please don't hesitate to reach out.

Karol Johnson knocked it out of the park once again. I've been working transactions with her for 7 years and she continues to amaze me.

Reply from Owner

April 30th, 2026 03:02 PM

Casey, I'm grateful for your continued trust and kind words over the past 7 years. It's wonderful to know that our transactions have been consistently positive experiences for you.

Karol knocked it out of the park once again. I've been working transactions with her fr 7 years and she continues to amaze me.

I believe that your choice of only 3 options is entirely unfair to your loan officer in this case. My experience overall with Karol was a positive and pleasant one. The process was difficult. The process was uncomfortable and painfully long....

Reply from New American Funding - Karol Johnso...

August 6th, 2026 06:14 PM

Thank you for sharing your detailed feedback, Sean. I appreciate your positive remarks about your experience with me, and I'm sorry to hear that the process felt difficult and lengthy for you. Your suggestion about having more phone conversations...

Karol did a great job throughout the loan process. She kept a lock on our interest r*te despite significant trouble with the seller side of the transaction. We would have preferred more proactive communication; however, we also realize that...

Reply from New American Funding - Karol Johnso...

August 6th, 2026 06:14 PM

I'm glad to know you felt I did a great job with the loan process, Dan. I appreciate your feedback on communication and understand the extended timeline added challenges. Please feel free to reach out if there's anything more I can do for you....

New American Funding - Karol Johnson has received a review with 5 star rating from Margaret T

Reply from Owner

April 20th, 2026 05:55 PM

Thank you for the perfect rating, Margaret. I'm glad to know you had a positive experience with my service at New American Funding.

11–20 of 329

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer