New American Funding - Northbrook, IL

Northbrook, IL

4.95

(8,741)

Mortgage

Mortgage Loan Officer

Contact Info

(847) 388-6911

Northbrook, IL

https://www.newamericanfunding.com

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4.95

(8,741)

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5 Star

97%

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1 Star

Great experience with Franco and his team.

Reply from Franco Valentino

August 18th, 2025 12:55 PM

Thank you for the 5-Star review, Justin! It was a pleasure working for you again and thank you for your service! Always an honor to assist the men and women who serve our country. Be well and enjoy your new home.

Rodrigo and his team were a great help throughout our loan application process. He was there the whole way guiding us through and wouldn’t hesitate to offer his help or advice whenever we had a question. He made this an easy process for us...

You did great with explaining the whole loan process and also you were very informative which made the process very easy for us

Mark is very informative and is able to answer any questions in a timely manner

The entire process was 5 stars. From the pre-buying process of preparing us to enter the market, to the day of our closing, the communication and realistic expectations made what couldve been stressful, 100% stress-free. Thank you!

Reply from Roy Taylor

December 7th, 2024 03:49 PM

Thank you for the perfect rating, Jason! I am thrilled to hear about your positive experience with New American Funding. It was my pleasure to help you through the pre-buying process all the way to closing day. Ensuring my clients are kept...

Jim Francis is a wealth of knowledge. A mortgage company is strong because of its loan officers and Jim is top notch!

Reply from Jim Francis

April 1st, 2026 04:36 PM

Thank you for your kind words, Amy! I'm thrilled to receive your 5-star review. I agree, a mortgage company is as strong as its loan officers, and I strive to be the best I can be for our clients at Guild Mortgage. It was a pleasure assisting...

Jim Francis helped us tremendously throughout this process and is a strong advocate for their client!

Reply from Jim Francis

March 17th, 2025 01:54 PM

Thank you so much for your kind words, Pedro! It was truly a pleasure working with you and being able to support you throughout the mortgage process. I'm thrilled to hear that you felt well-advocated for, as it's always my goal to ensure my...

Jim went above and beyond to help us with this mortgage. He was seemingly always available and responsive. We hope we did not get him in trouble for contacting him outside of the customary work hours! Thank you! Thank you! Thank you!

Reply from Jim Francis

April 1st, 2026 04:36 PM

Thank you so much for your kind words, Pedro. I'm thrilled to hear you had such a positive experience with your mortgage purchase. I always strive to be available for my clients, so no worries about contacting me outside of work hours! Your...

We movedfrom out of state, and that made things difficult.Better early explanation of electronic signing would have improved things.A less complicated process would be a great improvement.Jamie Kaupie was a god-send.Overall, for 2 76 year olds,...

Reply from New American Funding - Bob Moos

April 10th, 2025 08:03 PM

Thank you, Ricky, for taking the time to leave a review about your experience with New American Funding. I understand that being out of state and being new to electronic signing made things a bit overwhelming. I'll take your feedback about...

Franco was attentive and knowledgable and relived any anxiety I had over the loan process

Reply from Franco Valentino

August 18th, 2025 12:55 PM

Thank you for the review, Eleni! It was a pleasure working for you and congrats on your new home. Have a safe and happy Thanksgiving

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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