New American Funding - Moorestown, NJ

Moorestown, NJ

4.9

(218)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Moorestown, NJ

https://www.newamericanfunding.com

Search Reviews

Write a Review

4.9

(218)

Filter by Date

Range

Filter by Rating

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Open communication , efficient

Reply from Brett Stevens

February 12th, 2026 07:28 PM

I'm thrilled to hear you had a positive experience, Mizell! Your satisfaction is of utmost importance to us here at CrossCountry Mortgage, LLC, and I'm glad you found our communication open and our service efficient. If you have any more mortgage...

I would say the experience was good, not great. More information as to how the process goes could have been explained early on to first time home buyers. Communication was excellent during pre-approval and went down slightly during approval...

Reply from Brett Stevens

February 12th, 2026 07:28 PM

Thank you for your feedback, Jonathan. It's important to hear about your experience as we continuously strive to improve and provide top-notch service. I appreciate your comments about the need for more information early on, especially for...

It was great working with Brett. Answered all our questions and it was smooth process.

Reply from Owner

July 8th, 2024 12:58 PM

So glad to hear that you found the process smooth and your questions were answered, Bhargav. Your positive feedback is greatly appreciated. It was truly a pleasure working with you and I look forward to assisting you in the future should you...

Our realtor, Amy was excellent and would recommend her to family and friends.

Reply from Brett Stevens

February 12th, 2026 07:28 PM

Thank you so much for the 5-star review, Joyce! I'm thrilled to hear that you had a positive experience with our team at CrossCountry Mortgage, LLC. Amy is indeed an incredible asset to our team and we truly appreciate your recognition! Thank...

Brett done a superb job . made the process easy , explained everything to us and gave us an excellent experience getting our first mortgage. He is a credit to cross country

Reply from Brett Stevens

February 12th, 2026 07:28 PM

I'm absolutely delighted to hear that you had an excellent experience with your first mortgage. It was my pleasure to make the process as easy as possible and provide the necessary explanations. Your kind words mean a lot to me and I'm glad...

I would have liked communication from the lending team about when we were clear to close. I received no updates despite several messages and texts. I realize everyone is busy.

Reply from Brett Stevens

February 12th, 2026 07:28 PM

Thank you so much for sharing your thoughts with us. Your feedback is incredibly important to us, and I am personally eager to learn how we can serve you better. Please don't hesitate to reach out to me directly with any suggestions you have—I'm...

In the beginning there was great contact and explanation. As the experience went on there was a lack of contact that lead to confusion and missed dates. I wish the level of service remained the same throughout. Maybe cross country is taking...

Reply from Brett Stevens

February 12th, 2026 07:28 PM

Nicholas, I truly appreciate your review and understand your concerns. It's paramount for me to provide consistent, top-notch service to our customers at CrossCountry Mortgage, LLC. Your experience is certainly not the standard we aim for....

Brett Stevens has received a review with 5 star rating from Fred S

Reply from Brett Stevens

February 12th, 2026 07:28 PM

It's fantastic to hear such positive feedback, Fred! I'm thrilled to know that you were happy with the service provided. At CrossCountry Mortgage, LLC, we always strive to meet and exceed our clients' expectations. Your 5-star rating is greatly...

Brett Stevens has received a review with 5 star rating from Joyce S

Reply from Brett Stevens

February 12th, 2026 07:28 PM

I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC, Joyce. Your 5-star rating means a lot and it's always rewarding to hear that my efforts are making a difference. If you need any further assistance...

Brett Stevens has received a review with 5 star rating from Dominic C

Reply from Owner

June 4th, 2024 09:04 PM

I truly appreciate the perfect rating, Dominic! It was a pleasure working with you. You are always intricate in the success as well! At CrossCountry Mortgage, we always aim to provide the best service to our clients. Your feedback validates...

111–120 of 218

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

Disclaimer