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New American Funding - Knoxville, TN, Knoxville, TN

Knoxville, TN

4.89

(544)

Mortgage

Mortgage Loan Officer

Contact Info

(865) 484-4607

Knoxville, TN

https://www.newamericanfunding.com/branches/knoxville

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4.89

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constant communication and updates from Sally, explanations of the processes. Moving things along smoothly. Being so professional, knowledgeable and pleasant.

Reply from New American Funding - Sally Audet

July 28th, 2026 03:58 PM

Dee, thank you so much for your review! It was a pleasure to work with you. Please don't hesitate to contact me if you have any questions or need anything from my team or me.

Buying our first home was one of the biggest and most emotional experiences of our lives, and we truly couldn’t have asked for a better team than Sally and Mitch at New American Funding.From the very beginning, Sally was knowledgeable, patient,...

Reply from Sally Audet

July 27th, 2026 04:20 PM

Beau, I'm truly pleased to hear that your first home buying experience was so positive. It's wonderful to know that I could provide the support and guidance you needed alongside Mitch. Your kind words mean a lot to us, and we're grateful for...

New American Funding - Bryce Sellers has received a review with 5 star rating from Nathan S

Reply from Owner

July 23rd, 2026 03:21 PM

Nathan, thank you for the great rating. If you ever have any questions or need assistance, feel free to reach out.

Thank you for all you do Bryce!

Reply from Bryce Sellers

July 21st, 2026 08:16 PM

Nathan, I'm grateful for your appreciation. It's nice to know my efforts are valued. If there's anything else I can assist you with, please let me know.

Professional, friendly, always respectful of my time and my priorities as a buyer/borrower

Reply from Bryce Sellers

July 15th, 2026 04:22 PM

Tessa, I appreciate your kind words about my professionalism and respect for your time and priorities. I'm happy to have been able to assist you as a buyer/borrower. If you need anything else, please feel free to reach out.

Sally stayed in contact with me throughout the process of my loan. She answered all questions that I had and was very helpful in the overall proc

Reply from Sally Audet

June 1st, 2026 01:11 PM

Frances, I'm glad to hear that you found my communication and assistance helpful throughout your loan process. Your feedback is valued, and I'm thankful for the opportunity to assist you. If you have any more questions or need further assistance,...

Sally did a great job guiding the lending process and communicating to all parties involved in the transaction! I look forward to working with her again!

Reply from New American Funding - Sally Audet

May 15th, 2026 09:42 PM

Thank you so much for your kind words, Eric! It was great to work with you to close on this home for such a wonderful client. Great job negotiating the contract as new information came to the surface. I look forward to working with you again...

Great communication and closed on time. And always available when needed. Very responsive. Great to work with!

Reply from New American Funding - Sally Audet

April 23rd, 2026 02:40 PM

Ashawn, I’m grateful for your positive feedback. It’s nice to hear that the communication and responsiveness met your expectations. If you ever need assistance again, feel free to reach out.

Would love to try and do a mortgage with them but the Loan Officer that contacted me lied set up an appointment for Sat at 2pm never called or messaged. Not good service so far

Reply from Owner

April 30th, 2026 07:06 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

All Items that the under writter needs should be presented to the customer in the beging and not towards the end of the process. felt like I was getting nickled and dimed to the finish line. I was still getting request for loan pay off for...

Reply from New American Funding - Sally Audet

April 14th, 2026 06:56 PM

Brian, Thank you for your important feedback. I have raised this issue with management, and we are focused on doing better.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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