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New American Funding - Knoxville, TN, Knoxville, TN

Knoxville, TN

4.89

(539)

Mortgage

Mortgage Loan Officer

Contact Info

(865) 484-4607

Knoxville, TN

https://www.newamericanfunding.com/branches/knoxville

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4.89

(539)

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Experience.com

4.88

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4.97

(35)

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Sally stayed in contact with me throughout the process of my loan. She answered all questions that I had and was very helpful in the overall proc

Reply from Sally Audet

June 1st, 2026 01:11 PM

Frances, I'm glad to hear that you found my communication and assistance helpful throughout your loan process. Your feedback is valued, and I'm thankful for the opportunity to assist you. If you have any more questions or need further assistance,...

Sally did a great job guiding the lending process and communicating to all parties involved in the transaction! I look forward to working with her again!

Reply from New American Funding - Sally Audet

May 15th, 2026 09:42 PM

Thank you so much for your kind words, Eric! It was great to work with you to close on this home for such a wonderful client. Great job negotiating the contract as new information came to the surface. I look forward to working with you again...

Great communication and closed on time. And always available when needed. Very responsive. Great to work with!

Reply from New American Funding - Sally Audet

April 23rd, 2026 02:40 PM

Ashawn, I’m grateful for your positive feedback. It’s nice to hear that the communication and responsiveness met your expectations. If you ever need assistance again, feel free to reach out.

Would love to try and do a mortgage with them but the Loan Officer that contacted me lied set up an appointment for Sat at 2pm never called or messaged. Not good service so far

Reply from Owner

April 30th, 2026 07:06 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

All Items that the under writter needs should be presented to the customer in the beging and not towards the end of the process. felt like I was getting nickled and dimed to the finish line. I was still getting request for loan pay off for...

Reply from New American Funding - Sally Audet

April 14th, 2026 06:56 PM

Brian, Thank you for your important feedback. I have raised this issue with management, and we are focused on doing better.

very easy to work with

Reply from New American Funding - Bryce Seller...

April 14th, 2026 05:53 PM

Monica, Thank you so much! It's nice to know that you found it easy to work with us. If there's anything else we can assist you with, please feel free to reach out.

If you had more Sally's and less people asking me and my builder to do their jobs. Not only did they ask way too much of us but after it was done, they didn't proof it till it was too late to solve problems delaying and making the whole process...

Reply from New American Funding - Sally Audet

March 16th, 2026 12:32 PM

Rodney, thank you for taking the time to give us your feedback. We apologize for the last-minute issues and will use this to improve our processes.

Working with Sally

Reply from New American Funding - Sally Audet

March 16th, 2026 12:36 PM

Thank you, Jhonny! It was such a pleasure to work with you to close the loan for the construction of your new home! I'll continue to stay in close touch throughout the construction phase with you and your builder. Please don't hesitate to contact...

Sally was super helpfull in walking throughout the entire proccess. She available anytime we needed help and made it easy to reach out to her.

Reply from New American Funding - Sally Audet

March 6th, 2026 03:53 PM

Bryan, it means a lot to hear that you found the process smooth and that I could be there for you whenever you needed assistance. I'm glad to know I could help make things easier for you. I will stay in touch during the construction process...

New American Funding - Bryce Sellers has received a review with 5 star rating from Katya R

Reply from Owner

February 16th, 2026 04:36 PM

Katya, thank you for your rating. I appreciate your support and confidence in my work. If there's anything more I can do for you, please feel free to reach out.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer

0 Professionals at New American Funding - Knoxville, TN