New American Funding - Glastonbury, CT

Glastonbury, CT

4.92

(1,341)

Mortgage

Mortgage Loan Officer

Contact Info

(860) 387-7705

Glastonbury, CT

https://www.newamericanfunding.com

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4.92

(1,341)

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5 Star

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Getting to close seemed impossible. In the last two weeks leading up to an ever changing closing date, due to Lender/Underwriter issues, the customer service stopped, communication was impossible, and the excuses were very weak. The communication...

Reply from Cesar Luaices

June 4th, 2024 04:58 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

She was always a text message away!

Reply from Debra Malcolm

May 21st, 2024 03:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

She was always a text message away!

Reply from Debra Malcolm

May 8th, 2024 07:21 PM

Congrats Jennifer to you and your family! Welcome to CT !

As always exceptional service! I have used Cesar numerous times over 20 years him and his staff always goes above and beyond to help out

Reply from Cesar Luaices

May 12th, 2024 05:04 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

You guys made the process very smooth for us first time homebuyers and were very patient with all the questions we were asking! Hopefully we stay in this house a long long time but you’ll be one of my first calls if we ever need you again :)...

Reply from Debra Malcolm

April 29th, 2024 03:01 PM

Thank you so much Jonathan I'm so happy for you both! Definitely keep in touch and even when rates come down we can refinance you into something lower <3 Enjoy your first of many beautiful summers in your home!!

Deb is amazing at her job, every time I work with her I’m forever grateful to have connected. She’s the best in the biz

Reply from Debra Malcolm

April 27th, 2024 07:27 PM

Lauren we are a dream team! I truly appreciate the trust and continued relationship!! Thank you for allowing me to be part of this transaction with you! <3

Helpful and accessible

Reply from Debra Malcolm

April 24th, 2024 02:58 PM

Thank you so much Nicholas! So happy for you and your first new beautiful home!!

Debra is an awesome person to work with. She took the time in getting me to be able to hear “Cleared to Close!” She made sure every T was crossed and every I dotted.What a pleasure to work with. She will do everything possible so you can hear...

Reply from Owner

April 24th, 2024 02:59 PM

Kimitha it was my pleasure! I know we both had a lot of work on this one! We kept together and pushed through! I am so completely happy for you!! Please keep in touch!

Debra is an amazing person to worker with. She will make sure every T is crossed and every I is dotted. You can trust her to get the loan approved for closing. She will help you step by step on your road to close! This experience working with...

Reply from Debra Malcolm

April 8th, 2024 01:50 PM

Kim- Working with you and helping you achieve this dream and milestone was the most rewarding feeling. I appreciate your trust and we did it!!! YAY!! please keep in touch!!

She went above the call of duty to put this buyer in a home

Reply from Debra Malcolm

April 1st, 2024 02:24 PM

Thank you Raymond for working together to create a smooth transaction for our happy first time homebuyer

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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