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New American Funding - Forest City, NC
Forest City, NC
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Erin and her team were not only extremely knowledge and efficient with the refinance process but displayed excellent customer service and communication with me. Since closing, I have referred others to Erin which have experienced the same experience....
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Responsiveness, great communication, friendly. Technology is leveraged to make everything more streamlined. Knowledgeable, professional. I've now done 3 mortgages with Erin, and will recommend them to anyone and everyone.
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IMMEDIATE responses, crystal clear communication. If I didn't understand something, there was certainly the patience to explain. If I asked for information or for something out of scope, it was STILL delivered. Phenomenal.
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Erin and her team made this process so easy. I found the house I wanted and contacted Erin and she got the ball rolling. We closed within 30 days. I Definitely would recommend Erin and her team.
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Quick responses and easy process
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Erin and her team were amazing! They made the process seamless!
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Better communication was needed. I felt like We had to reach out to see what was needed rather than the lender reaching out proactively. This made me feel like our loan was not that important. I felt as though processes were slowed down beyond...
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Erin Hooper has received a review with 5 star rating from Stephanie H
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Erin was amazing to work with! She communicated well and gets everything done in a very timely manner! She made the house buying process so much easier!
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There were multiple times it felt like things were poorly communicated. There was also a huge delay in closing. I understand the market conditions push some delay, but it felt like our situation was much more delayed than acceptable.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing