New American Funding - Downers Grove, IL

Downers Grove, IL

4.94

(3,522)

Mortgage

Mortgage Loan Officer

Contact Info

(630) 523-9807

Downers Grove, IL

https://www.newamericanfunding.com

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4.94

(3,522)

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5 Star

97%

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Frankly, communication. I believe that Eric should have informed us that he would be on vacation during our scheduled closing and filled in a coworker on the details of our loan that were unaccounted for - that would be the bare minimum in...

Reply from Eric Marcotte

May 14th, 2026 08:11 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Great people quality service

Reply from Owner

May 15th, 2026 05:06 PM

Thank you, John, for your kind words about the quality service and great people at New American Funding. I'm glad to hear that you had a positive experience. If there's anything more I can do for you, please feel free to reach out.

Consistency and communication

Reply from Eric Marcotte

May 14th, 2026 04:08 PM

John, I appreciate you highlighting the consistency and communication you experienced. It's great to know that these aspects made a positive impact. If there's anything else I can assist you with, please feel free to reach out.

Very supportive and available at any time to answer any questions I had from start to finish.

Reply from Owner

May 14th, 2026 06:09 PM

Thank you for your kind words, Dominic. I'm pleased that I could be supportive and available throughout the process. If you have any more questions or need help, don't hesitate to reach out.

Tami was very supportive on many levels. She was very patient and explained every option available to me as a single home buyer again at this phase of my life.

Reply from Tami Wollensak

May 13th, 2026 07:19 PM

I'm grateful for your kind words, Dominic. It's good to know that I could support you and provide the information you needed as you navigate this new phase. If there's anything else I can assist you with, please feel free to reach out.

Eric Marcotte has received a review with 5 star rating from Francine W

Reply from Owner

May 14th, 2026 07:17 PM

Francine, thank you for the 5-star rating. I'm glad to know you had a positive experience with New American Funding.

Julie Bryant was very easy to talk too .And she really helped me

Reply from Eric Marcotte

May 13th, 2026 05:27 PM

Francine, I'm happy to hear that Julie Bryant was able to assist you effectively. If there's anything else I can do for you, please don't hesitate to let me know.

New American Funding - Tami Wollensak, CDLP has received a review with 5 star rating from Kelly

I was going through a stressful divorce. Tami made me feel more comfortable with my situtation and was good about explaining things so I could better understand my options. I would definitely recommend her to anyone who needs a mortgage.~Kelly...

Reply from Tami Wollensak

May 7th, 2026 08:55 PM

Thank you for sharing your experience, Kelly. I'm glad I could help make the process a bit more comfortable for you during such a challenging time. If you have any further questions or need assistance, please feel free to reach out.

Tim truly made our home-buying experience a great one! He provided us with so much helpful information throughout the entire process, and we always felt comfortable asking questions. When it came time to take action, he was clear, organized,...

Reply from Tim Galligan

May 7th, 2026 08:03 PM

Jenica, I appreciate your kind words and am pleased to hear that you felt comfortable and well-informed throughout your home-buying journey. It's great to know that my guidance helped make the process clear and organized for you. Thank you...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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