

New American Funding - Austin, TX
Austin, TX

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Great experience overall
Reply from Halye Summers
January 19th, 2026 05:47 PM
Thank you for sharing your experience, Michael. I'm pleased to hear that everything went well. If you have any further questions or need assistance in the future, please don't hesitate to get in touch with me.
It was fine just delayed
Reply from Halye Summers
January 19th, 2026 09:20 PM
I appreciate your feedback, Marissa. I understand that delays can be frustrating, and I'm sorry for any inconvenience this may have caused. If there's anything specific you'd like to discuss or if I can assist you further, please feel free...
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Good old fashioned business, made our experience with NAF great. I highly recommend this company. The staff by far lead the charge. Thank you NAF.
Reply from Samantha Bustos
January 19th, 2026 07:07 PM
I appreciate your kind words, Keith. I'm glad to hear that your experience with New American Funding was positive and that the team made a strong impression. It's important to me that you felt well-supported. If there's anything more I can...
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They help me a lot and made the process real easy for me guarantee work
Reply from New American Funding - Samantha Bus...
January 19th, 2026 04:47 PM
It's great to hear that the process was easy for you. Assisting and supporting you throughout is always my goal, and I'm pleased that everything worked smoothly. Thank you for your feedback, Lisandro! If you need anything else, don't hesitate...
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Vanessa made it a easy transaction
Reply from Vanessa Rodriguez
January 16th, 2026 03:13 PM
I'm happy to hear that the transaction was smooth for you, Tiffany. Making the process straightforward is a priority for me. If you have any more questions or need assistance in the future, feel free to get in touch.
Communication
Reply from Samantha Bustos
January 16th, 2026 03:03 PM
Eduardo, thank you for the 5-star rating. I appreciate your feedback on communication and am glad you found it noteworthy. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out.
Randy and team was great to work with and accessible for advise, direction, and procedural questions. Transaction complete December 2025. Thanks Team!
Reply from Owner
January 14th, 2026 02:32 PM
I'm glad to hear that you found working with me and the team helpful, Lasantha, especially regarding advice and guidance through the process. Accessibility is something I focus on to ensure transactions move smoothly. Thank you for taking the...
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Overcommunication leading to difficulty in keeping track of actions.
Reply from Randy Milam
January 14th, 2026 09:36 PM
I understand that overcommunication can sometimes lead to confusion, Lasantha. It's important to me that the process remains as clear and straightforward as possible. If there's anything specific you'd like to discuss or suggest on how I could...
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I can’t say enough good things about this lender team. Communication was consistent from start to finish, no matter the time of day, and they worked relentlessly to find solutions instead of settling for a “no.” What stood out most was the...
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Reply from Samantha Bustos
February 22nd, 2026 06:07 PM
Thank you so much!! The good reviews are what keep us going. Thank you for taking the time to leave a good review.
always available to answer my phone calls and questions about the clients.
Reply from Samantha Bustos
February 22nd, 2026 06:07 PM
Appreciate it! Always here for you
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Central Standard Time (CST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing