New American Funding - Austin, TX

Austin, TX

4.95

(1,328)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.95

(1,328)

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5 Star

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NAF is responsive, supportive, and attentibe. They guided us every step of the way.

Reply from Samantha Bustos

March 30th, 2026 03:09 PM

It's great to see that you found the support and guidance from New American Funding to be responsive and attentive, Tabitha. Being there at every step is essential to ensure a smooth process. If you have any more questions or need further assistance,...

Daniela was such a sweet, informative encourging person. She was always available with any questions and concerns every step of way. Daniela was very proactive and helpful to help us get our forever home. Thank you!

Reply from Daniela Rincon

March 27th, 2026 02:40 PM

I appreciate your thoughtful review, Edith. It's heartening to know that my support was helpful to you throughout the process of securing your forever home. If any new questions arise or additional help is needed, feel free to contact me anytime....

the whole process, Daniela was very efficient and communicated everything to myself and my clients and it was just so smooth. If anything came up, she would let me know and was very informative and my clients are very satisfied with her or...

Reply from Daniela Rincon

May 17th, 2026 02:59 AM

I'm thankful for your kind words, Sindy. I'm glad to hear that you and your clients found the process smooth and informative. Your recommendation means a lot to me, and if there's anything else you need, please feel free to reach out.🩶

My experience with New American Funding was extremely frustrating and disappointing.To start, the origination and processing fees were unusually high compared to what I’ve seen from other lenders. As a first-time homebuyer, you expect some...

Reply from Samantha Bustos

March 27th, 2026 07:29 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Constant and prompt communication

Reply from New American Funding - Sarah Peters...

March 11th, 2026 06:24 PM

Thanks Ronald. You were such a joy to work with. Enjoy the new home!

Love working with Samanatha she's always on top of it!

Our experience was great because the team was very professional and supportive throughout the entire process. Karim was always available to help us, answer our questions, and explain everything clearly. He was very patient and made us feel...

Reply from Samantha Bustos

March 19th, 2026 04:50 PM

I'm pleased to hear that your experience went smoothly and that the support provided made a positive impact, Alis. Karim’s dedication to ensuring clarity and comfort is invaluable in guiding first-time homebuyers like yourselves. If there's...

Everything was great

Reply from Daniela Rincon

March 18th, 2026 06:36 PM

I'm pleased to know that everything went well for you, Gabriel. If there's anything else you need or any questions come up, don't hesitate to reach out.

Samantha always goes above and beyond!! I will never stop referring her because her team is truly the best out! So blessed to have her for my clients!

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Reply from Samantha Bustos

March 17th, 2026 03:02 PM

Gabriela, I truly appreciate the perfect rating. It's wonderful to know that you had a positive experience. Should you have any further questions or require additional assistance in the future, please don't hesitate to reach out to me.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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