New American Funding - Columbia, MO

Columbia, MO

4.69

(63)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

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(800) 450-2010

Columbia, MO

https://www.newamericanfunding.com/

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4.69

(63)

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Experience.com

4.68

(61)

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I was very nervous about trying to get a mortgage, but they walk me though it and made it a very very easy process!

Excellent communication and explanations any time we needed clarification. Very patient with us on this learning curve.

He was in contact the perfect amount but not overly communicative and took over from my last officer leaving the company.

Our 1st refinance went smoothly for the most part. I would have liked to have been updated with the cash out refinance amount we were getting. I did not know until the end which was disappointing and misleading.

Reply from Darrell Wilborn

September 7th, 2026 08:13 PM

Byrne, I'm grateful for your feedback. I'm sorry to hear that the communication regarding the cash-out refinance amount was not as clear as expected. Please reach out to me directly so I can address any further concerns you may have.

Very helpful glad they were able to help.

Reply from Darrell Wilborn

September 2nd, 2026 02:30 PM

Donald, I'm happy to hear that you found the assistance helpful. If there's anything more I can do for you, please let me know.

Darrell is Proessional, Knowledgable, Respectful, Kind, Patient even when I repeated questions,. He always responded to my phone calls and emails quickly and explained the process in terms that I understood.Totally recommend Darrell. If and...

Reply from Darrell Wilborn

August 10th, 2026 04:36 PM

Ruth, I appreciate your kind words and am glad to know that my approach resonated with you. It's important to me that you felt respected and understood throughout the process. Thank you for recommending me, and if there's anything else I can...

Bryan did a great job and made the process smooth

Reply from Bryan Zimmermann

July 20th, 2026 06:14 PM

Lana, I'm glad to know that you found the process smooth. Thank you for your kind words about my work. If you have any more questions or need further assistance, feel free to reach out.

Darrell is a very understanding and caring person. It was a pleasure working with him. Andrew truly cared about the process and timeliness. Thank you both!

Reply from Darrell Wilborn

July 20th, 2026 06:03 PM

Gerald, I'm thankful for your kind words and pleased to hear that working with me was a pleasure. It's good to know that both Andrew and I were able to show our care and commitment throughout the process. If you have any further questions or...

The overall experience was great. Scott was awesome even during his surgery. I will definitely recommend naf and Scott to my family. The only thing that bugged me a little was having to resubmit the exact same document over and over. It was...

Reply from Scott Devoto

July 17th, 2026 02:26 PM

Derek, I'm grateful for your kind words and recommendation. I'm pleased to know you found the overall experience with me and New American Funding to be positive, even during challenging times. I apologize for any inconvenience caused by having...

NNANANANANA

Reply from Bryan Zimmermann

July 15th, 2026 03:50 PM

Alicia, thank you for taking the time to leave a review. If there's anything specific you'd like to share or discuss, please feel free to reach out to me directly.

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Mortgage Refinance

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