New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,777)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,777)

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5 Star

86%

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Always just being an email away. Answered every question I had and never made me feel like I was being to much.

Reply from Matt Perry

August 27th, 2025 04:09 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Mike was great and compassionate

Reply from New American Funding - Michael Troi...

August 18th, 2025 02:21 PM

Thank you, Jeff! Wishing you many happy years in your new home.

Returning customer. All of my experiences with NAF have been great!

Reply from New American Funding - Mitch Baker

August 18th, 2025 12:12 PM

Thank you, Thomas, for sharing your experience. It's wonderful to hear that all your interactions with New American Funding have been positive. I'm glad I've been able to be a part of that for you. Your continued trust means a lot, and I'm...

Mr. Willard was absolutely amazing to work with. A wealth of knowledge and great personality that helped at every turn of this deal. From the very beginning to help make the connection with client to the very end getting a 1.1M VA loan closed...

Consistent and great communication throughout the process.

Reply from New American Funding - Michael Troi...

August 15th, 2025 03:44 PM

Thank you Terri! Your partnership was monumental in getting Jeff and Jenny into their new home. Thanks so much!! Looking forward to working with you again soon!

They made everything easy

Reply from Michael Trizza

August 24th, 2025 06:13 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Brittany Richett went above and beyond for us and was more helpful and quick to respond than any loan officer I have ever dealt with. If it wasn't for Brittany we would not have went with NAF. She continues to be impressive and helpful to this...

Reply from New American Funding - Brittany Ric...

August 24th, 2025 05:34 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

The communication and detail were very good and clear they made us feel very comfortable with all our decisions

Reply from New American Funding - Shawn Wainwr...

August 13th, 2025 12:16 PM

I appreciate your feedback, Amanda. I'm glad to hear that the communication and detail met your expectations and helped you feel comfortable with your decisions. It's important to me that you feel at ease throughout the process. If you have...

Better communication and keeping us updated at all times. Do not go 5 days without any update. Not waiting until last minute to complete tasks and do their jobs!

Reply from New American Funding - Christopher ...

August 13th, 2025 01:13 AM

I spoke everyone including the agent almost daily. Provided information as soon as I got it. I’m sorry you feel this way. I wish you and your family the best!

The ease of everything

Reply from New American Funding - Brittany Ric...

August 22nd, 2025 04:53 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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