New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,775)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,775)

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5 Star

86%

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Brittany Richitt is the best! From the start she made me feel like she wanted to help me and my family. She made it very clear what and how she was going to help and explained the whole process and was very upfront about everything. Brittany...

Reply from Brittany Richitt

December 4th, 2025 04:42 PM

I'm grateful for your kind words, Daniel. It was genuinely rewarding to assist you and your family throughout the process. Clear communication is important to me, so I'm glad to hear that my explanations were helpful. If you have any more questions...

Very friendly, knowledgable and answered all questions that were asked.

Reply from New American Funding - Michael Troi...

November 24th, 2025 03:49 PM

I appreciate your kind words, Starla. I'm glad I could assist you effectively and answer all your questions. If you need further assistance or have more queries in the future, feel free to reach out. Happy Thanksgiving to you and your loved...

James Florence tenacity to get to closing.

Reply from James Florence

December 3rd, 2025 03:05 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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Reply from James Florence

December 3rd, 2025 05:28 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Efficient professional

Reply from Brett Baker

December 2nd, 2025 04:26 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Brittany was great, I just have nothing to compare the outcome of our loan against. She was very responsive and helped expedite a process that stalled a few times along the way. But her service and responsiveness were most appreciated- again,...

Reply from Brittany Richitt

December 2nd, 2025 03:08 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

When we had questions one of the two would email us back. Things took a little longer than we were originally told. But, once closing happened it went quickly.

Reply from New American Funding - Shawn Wainwr...

November 22nd, 2025 05:22 PM

Thanks for sharing your experience, Rebbeca. I appreciate your patience with the timeline, and I'm glad to know that once we reached the closing stage, things moved swiftly for you. If any more questions arise or if you need further assistance,...

I did not enjoy my first time home buying with this company and i would not recomend them to any one because it felt like they waited till the very last minute to tell me to fix things or pay things off when i had asked a few weeks prior to...

Reply from Chris Luberger

December 1st, 2025 06:08 PM

Emily, I'm sorry to hear about your experience during your home buying process. It sounds like the communication breakdown and timing issues caused a lot of stress, and I regret that the service fell short of your expectations. I value your...

Shawn was a great communicator and simplified the process for me to understand.

Reply from New American Funding - Shawn Wainwr...

November 20th, 2025 06:04 PM

I appreciate your feedback, April. It's great to know that my communication style and efforts to simplify the process were beneficial for you. Ensuring clarity and understanding is something I strive for in all interactions. If there's anything...

overall great communication and quality

Reply from Joseph Longo

December 1st, 2025 05:04 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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