New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,773)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,773)

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5 Star

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Both James Florence and Jennifer Roth were readily available, via email, to help me and my wife navigate the loan process. There was never a long wait, waiting for an email response. Many times their email responses were immediate. James and...

Reply from James Florence

March 23rd, 2026 02:59 PM

It's wonderful to know that the support provided by Jennifer and me helped you and your wife navigate the loan process smoothly, Steven. I am glad we could respond promptly to your emails and be there when needed. If there's anything else you...

My loan processor was absolutely wonderful to work with. He was patient, dedicated, and incredibly supportive throughout the entire process. Buying a home can be stressful, but he made sure I felt informed and comfortable at every step. He...

Brittany was incredibly easy to work with and followed up with us throughout the process.

Reply from Brittany Richitt

March 23rd, 2026 01:39 PM

Thank you for your kind words, Stephanie. I'm glad to hear that you found the process easy and that my follow-ups were helpful to you. If there’s anything else you need or any questions come up, please let me know. I'm here to assist you.

It was a very nice experience, I was told everything that I needed to know, I asked a lot of questions, and were answered right away, Thank you so much!!

Reply from New American Funding - Shawn Wainwr...

March 10th, 2026 10:00 PM

I'm grateful for your feedback, Selma. It's important to me that all your questions were addressed promptly and that you were informed throughout the process. If you have any more questions or need assistance in the future, please feel free...

Reginald was great and always responded even if he needed to find out more. He always acknowledged our messages. Sarah was very friendly and could have responded a little more to some of questions and concerns. She did when we talked to her...

Reply from Reginald Matthews

March 20th, 2026 03:44 PM

I'm pleased to know you felt well-supported throughout the process, Michael. It's important to me to be responsive and attentive to your needs. While you found Sarah's interactions friendly, I understand there may have been moments needing...

Hi Ethan,I just wanted to take a moment to thank you for providing such excellent service throughout our mortgage process. Your professionalism, patience, and dedication to helping us secure the best mortgage loan with all the benefits truly...

Reply from Ethan Schwartz

March 20th, 2026 02:10 PM

Your kind words mean a lot, Marcia. I'm really pleased to hear that the experience was smooth for you and Kelvin. Taking the time to explain things and help you find the best mortgage loan was my pleasure. If you have any further questions...

Throughout all the hiccups and fear I could always call and ask any question that was on my mind. Michael made a scary process into something I actually looked forward to dealing with.... he was a delight to work with while battling the savage...

Reply from New American Funding - Michael Troi...

March 9th, 2026 02:54 PM

Hillary, I'm truly glad to hear that I could help make the mortgage process less daunting for you. Transforming what can often be a challenging experience into something positive is always my goal. If you have any more questions or need further...

Michael is very responsive and a pleasure to work with

Reply from New American Funding - Michael Troi...

March 9th, 2026 12:47 PM

I appreciate your kind words, Jason. It's been great working with you as well, and I'm glad to know that you've had a positive experience. If you ever need anything in the future, feel free to reach out.

Ethan was friendly and very well informed. He answered all of our questions and repeated himself when we didn't understand. At no point were made to feel stupid or like we should know what we were asking. He was extremely professional and above...

Reply from Ethan Schwartz

March 18th, 2026 01:32 PM

Thank you for sharing your experience, Tanya. I'm glad to hear that I could make the process clear and comfortable for you, especially following your previous challenges. My goal is always to provide informed and supportive service. Should...

Aerian needs to be shown some more love!!! Keeping your company in Business for sure 👍

Reply from Aerian Brannon

March 17th, 2026 04:34 PM

I'm grateful for your kind words, Ashley. It's important to me to provide the best possible support, and I'm glad to know that my efforts have positively impacted your experience with New American Funding. If there's anything more I can do...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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