

New American Funding - Broadview Heights, OH
Broadview Heights, OH

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Yall help me get into a home.
Reply from New American Funding - Brett Baker
April 16th, 2025 03:49 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Joseph Longo made it great. That man was there every time we needed him regardless the situation. I seriously don’t think I would be in my dream home had it not been for him. I will 1000% recommend him and the rest of the NAF team to anyone...
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Reply from New American Funding - Joseph Longo
April 16th, 2025 01:09 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Communication
Reply from New American Funding - Shawn Wainwr...
April 16th, 2025 01:10 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
It was great working with you
Reply from Matthew Kleiner
October 7th, 2025 06:08 PM
I appreciate your positive feedback, Mary. It was indeed a pleasure to work with you. Your rating and kind words mean a lot to me and the entire team at CrossCountry Mortgage, LLC. I'm glad to hear that you had a great experience. Please do...
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From the beginning, Stephen was great to work with and was always helpful. I appreciate that he followed up with me and helped me achieve my goal of homeownership! I will definitely recommend him to my family and friends when they are ready...
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Reply from New American Funding - Stephen Bont...
April 16th, 2025 03:50 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Mortgage company was unresponsive. Loan docs not send until EOB even after closing delay causing delay of funding.
If the processer was in the same time zone it would possibly have helped.
Reply from New American Funding - Mitch Baker
April 16th, 2025 03:50 PM
I appreciate your feedback, Doug. It's great to hear you rate our services highly. Your suggestion about the time zone of our processer is noted and we'll certainly consider this to improve our services further. Thanks for choosing New American...
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Matthew Kleiner has received a review with 5 star rating from Andrew K
I accidentally reached out to him when I should have reached out to my realtor. He helped despite it not being his job and went above and beyond for me even though he didnt need to. It was good to have him in my corner. Thanks again!
Reply from New American Funding - Joseph Longo
April 16th, 2025 01:09 AM
I'm glad to hear that you had a positive experience, Ryan! It was my pleasure to assist you in any way I could, even if it wasn't directly related to my role. Your kind words are greatly appreciated, and I'm here if you need any further assistance....
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At the end of the day Bob stuck to his word and got me and my family in our home which is all I wanted. I will say that the final underwriter really had a power trip or something. She pushed our close back because she wanted to make sure I...
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Reply from New American Funding - Bob Harmon
April 16th, 2025 01:09 AM
Brian, I appreciate your honest feedback and I'm really sorry to hear about the challenges you faced during the closing process. It was never our intention to make you feel like just a number - we value each and every one of our clients at...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing