New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,775)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,775)

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5 Star

86%

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The entire experience was simply the most effective and comfortable process for achieving the loan I desired. Everyone involved executed tasks with haste and care. I appreciate everything everyone has done for me.

Reply from New American Funding - Chris Luberg...

April 16th, 2025 01:09 AM

Hey Robert, thrilled to hear that you had a smooth and effective experience with your loan process. It's always our goal to provide top-notch service, and your kind words have reaffirmed our commitment to that. Thank you for choosing New American...

Mitch was very helpful and got back to me consistently and made sure to call and check in during the process. He was very great at explaining the loan process for someone who is new to home buying and loans and was very kind with every interaction....

Reply from New American Funding - Mitch Baker

April 16th, 2025 03:50 PM

Tristin, reading your review made my day! I'm thrilled to hear how positive your experience was. I always strive to provide clear and consistent information, especially for first-time home buyers who may be new to the loan process. I'm glad...

Smooth, easy process, great communication.

Reply from New American Funding - Bob Harmon

April 16th, 2025 01:09 AM

I'm thrilled to hear that you found the process smooth and easy, Mykola. Your feedback means a lot to me and the whole team at New American Funding. We work hard to keep our customers informed and engaged through every step of the process....

Noah and team made the process easy. We had some snags along the way, but those were navigated and we are now home owners. Thanks for all of your help.

Reply from New American Funding - Noah Georgia...

April 16th, 2025 01:10 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

While the transaction did run into a few hiccups it wasn't anything extraordinary. Communication between the client, agent, lender, and closing attorney was non-existent. The attorney, client, and agent, were pulling together, but we were not...

Reply from New American Funding - Noah Georgia...

April 16th, 2025 01:10 AM

Hi Katie, I am sorry that you were not happy with the communication during the process. At NAF we strive to provide the best communication and customer satisfaction, as you can see from my many happy clients. As communicated to all parties...

Loan processor missed the ball on a title action which delayed closing.

Reply from New American Funding - Shawn Wainwr...

April 16th, 2025 01:10 AM

I appreciate your feedback, Yelonda, and I'm sorry to hear about the delay in your closing due to a title action. I understand how frustrating this process can be, especially when unexpected obstacles come up. Here at New American Funding,...

Fast and accurate

Reply from Matthew Kleiner

October 7th, 2025 06:08 PM

I'm thrilled to hear your feedback, John! I'm glad that speed and accuracy, which are values we strive for at CrossCountry Mortgage, LLC, stood out in our interactions. It was great working with you and I'm glad we could deliver a 5-star experience!...

Very little paperwork and document requests. Already had loan through Cross country mortgage.

Reply from Matthew Kleiner

October 7th, 2025 06:08 PM

I'm glad to hear that you found our process to be efficient, Scott. We at CrossCountry Mortgage, LLC, strive to make things as convenient and hassle-free as possible for our clients. It was a pleasure assisting you with your loan. I appreciate...

All parties involved were easy to work with and put us first. we could not have asked for a better experience in buying a house.

Reply from New American Funding - Bob Harmon

April 16th, 2025 01:09 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Very smooth process. Communication was excellent.

Reply from New American Funding - Bob Harmon

April 16th, 2025 01:09 AM

It's great to hear your positive feedback, Matthew! I'm delighted to know that you found the process smooth and the communication excellent at New American Funding. Your satisfaction is my top priority. Thank you for the 5-star rating. Don't...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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