New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,776)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,776)

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5 Star

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They both went above and beyond to get my loan approved and were very accessible and informative

Reply from New American Funding - Mitch Baker

April 16th, 2025 03:50 PM

I'm thrilled to hear that we could go above and beyond to assist with your loan approval. It was a pleasure to help, and I'm glad you found the process informative and accessible. Thank you for your kind words and the positive feedback.

They were kimd and honest and worked hard for everything I was lookimg for

Reply from Matthew Kleiner

October 7th, 2025 06:08 PM

I'm thrilled to hear that you found the experience with us both kind and honest. It was a pleasure working hard to meet your needs, and your satisfaction is truly important to me. Thank you for your kind words, Glen.

Responsive, answered all questions, fast processing.

Reply from New American Funding - Shawn Wainwr...

April 16th, 2025 01:10 AM

I'm thrilled to hear that you found the process responsive and that all your questions were answered promptly. It's great to know that the processing went quickly for you. Thank you for your kind words, and it was a pleasure assisting you.

Made me feel like a per not a number

Reply from New American Funding - Brett Baker

April 18th, 2025 01:27 PM

Thank you Charles!! It was a pleasure working with you!

Previous loan processor mak lack of communication

Reply from New American Funding - Shawn Wainwr...

April 16th, 2025 01:10 AM

We appreciate your feedback, Andrew. Effective communication is important to us, and we regret any issues you experienced with a previous loan processor. If there is anything more we can do to assist you, please feel free to reach out.

Matt was very helpful and responsive throughout the entire process. As first time home buyers, he was available to answer any questions and help with any concerns we had.

Reply from Matt Perry

April 19th, 2025 02:59 PM

I'm thrilled to hear that I could assist you effectively during your first home-buying experience. It was a pleasure to help answer your questions and address your concerns. Thank you for your kind words.

I felt there was sometimes a lack of communication relaying important information throughout the process

Reply from New American Funding - Tony Collier

April 7th, 2025 04:42 PM

Thank you for sharing your feedback, James. I apologize for any communication issues you experienced during the process. I appreciate your input and am committed to ensuring a more seamless experience in the future. If there is anything specific...

Great communication!

Make it an easy process .

Reply from New American Funding - Brett Baker

April 16th, 2025 03:49 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Tony was always easy to gwr In touch with and took the time to explain everything we had questions or concerns about

Reply from New American Funding - Tony Collier

April 2nd, 2025 01:34 PM

Thank you for your kind words. You and Kelly were some of the easiest clients I've worked with in recent months. Please don't hesitate to contact me with any questions or concerns. I'd love to be your loan officer for life!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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