New American Funding - Arlington, VA

Arlington, VA

4.92

(818)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Arlington, VA

https://www.newamericanfunding.com

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4.92

(818)

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5 Star

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Kelley is a lovely, helpful person. However the process was a mess by the time we got to the step involving the title company. Some part of this was my complex situation. Kelley worked diligently with me to get through that during application....

better/more communication

Ru’s customer service is exception with quick responses to all questions or concerns, and is attentive to the wants of the buyer. We worked with a few lenders and Ru was not only the most pleasant to work with, but had the lowest rates. He...

Reply from New American Funding - Ru Toyama

April 7th, 2025 05:30 PM

Thank you so much Quinn and Treasure! Pleasure and so happy we were able to work together through this process! Thank you for your continued service and may your transition here to VA is a smooth one and glad I got to be a part of it and provided...

Very easy and open communication. Explained things like how I needed to have them explained and answered our questions with succinctness and clarity.

Reply from Robert Martinson

November 28th, 2025 02:20 PM

Thanks much Jarrod! :) Great to work with you!!!

Robert made sure we understood every step of the process and answered all of our questions.

Reply from Robert Martinson

November 28th, 2025 02:20 PM

Thanks Julie! Great to work with you! :)

Everyone was very responsive when I had a question. This process went very smoothly. This is a wonderful team of people.

Reply from New American Funding - Ru Toyama

April 7th, 2025 05:30 PM

Absolutely wonderful working with Maegan throughout the process. It’s my team and I’s goal to always make the process smooth and educational throughout to make sure you know what you’re getting into! Congrats to you Maegan and thank you for...

Great communication and equally as good follow up skills. I can always be confident that Ru is on top of things!

Reply from New American Funding - Ru Toyama

April 7th, 2025 05:30 PM

Thank you so much Matt! Likewise! You and your team are always outstanding, and I have zero concerns throughout the transaction that You and your team are attentive to every step of the process to ensure a smooth closing every time we work...

Knowledge and timely response.

Reply from New American Funding - Kelley Canno...

February 9th, 2026 10:32 PM

Thank you, LaNay!

Robert and team are knowledgeable and provide great customer service. They kept us informed every step of the way .

Kelley was always available and responded to email almost quickly. The whole experience was so pleasant and stress free .

Reply from New American Funding - Kelley Canno...

February 9th, 2026 10:32 PM

Thank you for the kind words, Pearly! It was wonderful working with you! Wishing you many happy years and memories in your new home!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

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