New American Funding - Agawam, MA

Agawam, MA

4.93

(1,144)

Mortgage

Mortgage Loan Officer

Contact Info

(413) 853-4149

Agawam, MA

https://www.newamericanfunding.com

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4.93

(1,144)

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5 Star

96%

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1 Star

Didn’t help me to lower the rate, instead increased loan initiation fees

Reply from New American Funding - Jason Jean

August 5th, 2025 10:41 PM

Hi James, Once your rate is locked, the market needs to move significantly enough to reprice for the better, which it did not. For reasons I won't make public, we needed to get your rate locked in to ensure closing would be possible. Since...

Process with Matina

Reply from New American Funding - Matina Geano...

February 27th, 2026 06:53 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Their communication made every step painless

Reply from New American Funding - Jason Jean

August 5th, 2025 10:41 PM

Thank you Jonathan! We appreciate you!

Mr. Jean was always honest and open in the process and provided sound advice. I never felt like a number or a commission. He made the experience feel as if he was a co-signer in my mortgage. I think Jason is the standard all Loan Officers should...

Reply from New American Funding - Jason Jean

August 5th, 2025 10:41 PM

Wow, that means so much to me, Isaac! You made my job easy! Thank you for that and THANK YOU for your service to our country - it means the world to us!

Brandon was great, extremely knowledgeable and dependable

Very easy to communicate with

Reply from Matt Carr

August 22nd, 2024 01:29 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Matt was always on top of everything. He was very easy to work with

Reply from Matt Carr

August 12th, 2024 06:09 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Improve the entire experience and increase communication with accurate updates.

Reply from New American Funding - Matina Geano...

February 27th, 2026 06:53 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Matt and JR were easily accessible, listened to all my concerns, and greatly helped during the whole loan process.

Reply from Matt Carr

August 10th, 2024 02:10 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding - Matina Geanopoulos has received a review with 5 star rating from Asia S

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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