New American Funding - Agawam, MA

Agawam, MA

4.93

(1,143)

Mortgage

Mortgage Loan Officer

Contact Info

(413) 853-4149

Agawam, MA

https://www.newamericanfunding.com

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4.93

(1,143)

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I can’t say enough good things about this mortgage brokerage and the people behind it. From start to finish, the experience was smooth, transparent, and genuinely supportive. Everyone was professional, responsive, and clearly cared about doing...

Reply from Jason Jean, The Jean Group at New A...

January 5th, 2026 02:08 PM

Thank you so much for the thoughtful and kind words Amanda!!

Janna was great answering questions and providing support

Reply from Janna McLaughlin

January 9th, 2026 09:47 PM

I'm happy to know that my answers and support met your expectations. Your feedback means a lot to me, and I'm grateful you chose New American Funding. If there's anything else I can assist you with, please don't hesitate to contact me.

Great experience

Reply from Matt Carr

January 8th, 2026 08:38 PM

I'm grateful for your feedback, Clifton. I'm pleased to know you had a great experience. If you ever need assistance or have any questions in the future, feel free to reach out.

Matt was very professional transparent and always there when you needed them couldn't ask for anything more

Reply from Matt Carr

January 5th, 2026 05:00 PM

Thank you for your positive feedback, Clifton. I'm glad to hear that my approach resonated with you. Being professional and transparent is important to me, and I'm pleased it aligned with your experience. If there's anything more I can assist...

They were excellent throughout my loan process. I truly could not have asked for a better loan company.

Reply from Jason Jean

January 2nd, 2026 03:19 PM

I appreciate your feedback, Dennise. I'm glad to hear you found the loan process to be excellent and that we met your expectations. Thank you for trusting me with your financing needs at New American Funding. Should you need any assistance...

There were occasional breakdowns in coordination that led to last-minute urgency and delays. While these issues were ultimately resolved, improved communication and coordination among the various parties involved (such as lenders and attorneys)...

Reply from Jason Jean

January 1st, 2026 03:45 PM

Thank you for sharing your thoughts, Meaghan. I apologize for the issues with coordination that led to urgency and delays during your experience. It's clear that better communication among all parties is crucial, and I appreciate your feedback...

No, I'm sorry its a secret

Reply from Matt Carr

December 31st, 2025 03:03 PM

It's interesting to hear your feedback, Anthony. If there's anything specific you'd like to share or discuss in the future, feel free to reach out. I'm here to help!

Janna and her team kept us informed every step of the way. They were always available to answer questions and make sure we were aware of next steps

Reply from Janna McLaughlin

December 30th, 2025 08:43 PM

I'm pleased that you felt informed and supported throughout the process. Being available to answer your questions is something I prioritize, and I appreciate your trust in me and my team. Thank you for choosing New American Funding. If there's...

Matt and his team made the buying process easy for us. They were always accessible, kept us informed every step of the way, and I would gladly recommend them to family and friends.

Reply from New American Funding - Matt Carr

December 19th, 2025 03:20 PM

thank Ken!

Jason and his team were an absolute pleasure to work with from start to finish. They were consistently professional, responsive, and easy to communicate with, making the entire process smooth and stress-free. Any time we had questions or needed...

Reply from Jason Jean

January 5th, 2026 01:44 AM

Thank you so much Jeannine - you are a true pro!!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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