New American Funding - San Diego, CA

San Diego, CA

4.94

(3,011)

Mortgage

Mortgage Loan Officer

Contact Info

(619) 309-4575

San Diego, CA

https://www.newamericanfunding.com/branches/sandiego

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4.94

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Rich was always available to answers questions and explain the process. Great communication and availability.

Reply from Rich Marra

October 11th, 2023 10:33 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The communication through the whole process made my experience very pleasant. As a first time home buyer this was a very new experience for me and Stephen made it a very smooth process for me

Reply from Stephen Moye

September 24th, 2023 12:10 AM

Thank you for the privilege of being able to help you and your family get a home.

Rogelio made sure all my questions were answered and plenty of information was shared

Reply from Rogelio Castro

July 15th, 2024 06:11 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Great communication throughout the process and made things as simple as possible during a crazy economic time!

Reply from Cheryl Kuck

September 18th, 2023 04:10 AM

Thank you so much for taking the time to respond to this Survey. I sincerely appreciate you taking the time at this very busy time moving into a home and your review. You and Brandon were a pleasure to work with. Everything went so smoothly...

Process took longer than initially proposed, but service was overall satisfactory

Reply from Stephen Moye

September 24th, 2023 12:22 AM

Thank you very much for taking the time to review my service. I apologize that the process took longer than expected. At New American Funding, we continuously strive to improve our processes and your feedback is crucial for that. I am glad...

Rogelio worked with me and my family to get me to a place where I could achieve my dream of buying my own home. He was available when I had questions and he was able to work through unexpected issues with the process of the loan. Really made...

Reply from Rogelio Castro

July 15th, 2024 06:11 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Dylan and his team were phenomenal from beginning to end on our very quick 10 day close. He was transparent and provided an up front mortgage analysis and spent time walking through the different options and recommended what made the most sense...

Rogelio was aware of all options that would be helpful for me and my particular circumstances and provided the best advice available of what options would be best.

Reply from Rogelio Castro

July 15th, 2024 06:11 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Tony was always available to answer questions and address any concerns I had. He was very professional but also able to break down the process in layman's terms for my husband and I to understand the loan process. I would definitely love to...

Reply from Tony Phan

September 19th, 2023 03:30 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Tony was amazing in helping us with our loan. He was always available, or would call back promptly when a message was left. Tony was very professional and I felt he was able to clearly explain the different type of loan options weighing the...

Reply from Tony Phan

September 16th, 2023 06:34 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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