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Ruoff Mortgage - New Albany, OH

New Albany, OH

4.93

(1,069)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 953-6970

New Albany, OH

https://www.ruoff.com/lending-centers/newalbany

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(1,069)

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5 Star

96%

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Chuck’s communication from the very beginning sets a high bar that not many other lenders can touch. Chuck also lives up to his guarantee to close in 21 days, which also helped my clients offer get selected over others. I highly recommend his...

Reply from Chuck Holden and The Holden Team at...

January 24th, 2024 08:00 AM

Thank you sir! It was a pleasure and the onsite closing was awesome! 🙌🏡

Reply from Chuck Holden

September 27th, 2023 03:14 AM

Thank you sir! It was a pleasure and the onsite closing was awesome! 🙌🏡

Better communication and in a more timely fashion. In the beginning of the process communication was awesome. Towards the middle and end it became very difficult to get responses to questions we had, reach someone to ask questions, or to get...

My loan was very complicated. But Alex assured me everything would work. However he showed very poor communication throughout. A couple weeks from closing, I made multiple attempts to clarify we would close on time and made sure all documentation...

I had a very agreeable experience working with Nathanael. As a first time home buyer, I was not very familiar with the home buying process. Nathanael took the time to explain everything to the last detail. He was available to answer all my...

Rapid was easy to work with and overall very responsive with additional information and any questions throughout the process

Honestly I was the hold up on this one due to me trying to get out of the flood zone. Everything else when along very smoothly. Great communication, especially if a person is a first time borrower (the videos would be very helpful for those...

Chuck and his team made the home buying experience smooth the whole way. They explained any question we might have had and made sure we truly understood everything. I’ve already recommended him to a few friends and family!

Appreciate all the support during the process.

841–850 of 1069

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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