

Ruoff Mortgage - New Albany, OH
New Albany, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
As a first time home buyer, I had a lot of questions. Alex was always quick to respond and answered my questions as well as provided context in a variety of what if situations and scenarios. He made me feel very supported throughout this new...
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Fast and helpful with a strange situation
Reply from Chuck Holden
September 27th, 2023 03:14 AM
Hey Brad! Thank you so much for trusting our team to get things figured out! They're not always easy cookie cutter deals but we try our best to make it feel like it is! Thank you for taking time out to leave a review! :)
Fast, organized, patient, and very respectful and easy to understand
Personal service & quick response.
Working with Chuck's team was awesome. Lea made everything so easy and did a great job explaining what we needed to do.
The communication from the staff everyone kept the process moving and if I had questions I always got timely answers!!
Quick process
Kept my client and I updated every step of the way
Everyone we worked with was very helpful and pleasant.
Lea made it an amazing process and was very communicative and patient with my very nervous first time homebuyers!
The communication between myself and Rapid was great. No issues with getting responses out of anyone and the rapid team was able to close in 21 days as advertised.
Amazing experience once again! Super responsive, excellent communication, always there to ensure the transaction closes smoothly!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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