Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - New Albany
Overall, the process was very straightforward and easy to navigate. When I did have questions, the team was always available to answer them.
for
Ruoff Mortgage - New Albany
Better communication overall. Felt that we were scrambling towards the end I had kept resending paperwork that I knew I had already sent. I miss two days of work due to miscommunication.
It was my first time buying a home, and I knew very little about the process. Nathanael helped every step of the way. He broke down the numbers easily so I could understand. He exhibited such wonderful customer service and confidence. Without...
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It was my first time buying a home, and I knew very little about the process. Nathanael helped every step of the way. He broke down the numbers easily so I could understand. He exhibited such wonderful customer service and confidence. Without...
read more
for
Ruoff Mortgage - New Albany
Ruoff Mortgage - New Albany has received a review with 5 star rating from DGS D
Reply from
July 29th, 2022 12:00 AM
Hi, D.g.s. Thank you for taking the time to rate us!
for
Ruoff Mortgage - New Albany
Being soon to be single again and scared out of my wits on starting over, Ruoff Mortgage was there for me every step of the way. They made everything so easy for me and explained everything that was going on and let me know well in advance...
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Reply from
July 29th, 2022 12:00 AM
Having the best experience is what we want for all of our customers! We understand that buying or refinancing a home isn’t always a simple task but we are so glad we made the process as stress-free and friendly for you. Congratulations on your...
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for
Ruoff Mortgage - New Albany
Closing was set and no one told us that the paperwork had not been sent to the title company. Did not get to close on set date. Had to miss time from work twice. Lea did not communicate that this was a problem. Asked to have paperwork next...
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for
Ruoff Mortgage - New Albany
The communication was exceptional. Having people available after 5pm was a great feature. The entire team was amazing, and I will definitely recommend your services.
for
Ruoff Mortgage - New Albany
Confusing communication with us. Seemed like little to no communication between coworkers with the company.
for
Ruoff Mortgage - New Albany
Another happy client successfully closed on time, yet again with Chuck as their loan officer. The Holden Team is always available to listing agents with any questions. One of the best out there!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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