

Ruoff Mortgage - New Albany, OH
New Albany, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thanks Chris! You helped my wife and I lock down our first home and have fun doing it! You rock!
Reply from Owner
May 26th, 2023 05:01 PM
Greetings Kylie! Thank you for taking the time to leave us a fantastic review. We are thrilled to hear that Chris provided you and your wife with an enjoyable home buying experience. Congrats on your first home! We appreciate your business...
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I worked with Arianna and she was absolutely amazing. Her assistant was extremely helpful as well. As a first time home buyer, I started this process head first not knowing how it might work out for me. But I’m so pleased to say I just closed...
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Reply from Owner
May 24th, 2023 12:37 PM
Dear Dionna,Thank you for taking the time to share your positive experience working with Arianna and our team at Ruoff Mortgage. We are thrilled to hear that we were able to help you achieve your goal of becoming a first-time homebuyer and...
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Ruoff Mortgage - New Albany has received a review with 5 star rating from A G U
Reply from Owner
May 22nd, 2023 05:28 AM
Hi, Jeremy. Thank you very much for your rating! We are glad you had a pleasant experience.
nathanael completed our close in 7 days. I thought our 14-day deadline would be tight but he knocked it out of the park! 10 of 10 would recommend nathanael to anyone who needs attention to detail
Ruoff mortgage was so helpful in my search for our forever home thanks so much. I would recommend them to anyone 😁
Reply from Owner
May 8th, 2023 12:19 PM
Hi, Mike. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
With being pregnant and selling our home I needed everything for our new build purchase to go smoothly for my husband and I. After talking to two different lenders, we were left frustrated and overwhelmed with the miscommunication and delays....
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Very responsive and quick. Makes the process very easy when buying a home!
Brian was beyond helpful throughout the home search and buying process. He routinely checked up on me, was always available to get ahold of, and went the extra mile to put me in the best position to achieve an accepted offer by staying in contact...
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Brian at Union Home Mortgage created a great loan application, processing, and closing experience. You can tell he is experienced and truly cares about his clients. He was always easy to get in touch with and answered questions clearly. Would...
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Kept good quick contact, although not your fault but could have closed on time
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
February 14th, 2024 04:23 PM
Thank you, Michael, for taking the time to share your experience. We strive to maintain good, quick contact throughout the process, and it's great to see that reflected in your feedback. We truly understand the importance of closing on time...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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