Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
We are first time home buyers and Nathanael made the experience a great one! He made communication easy and was very knowledgeable. He answered all of our questions and walked us through the entire process. We had a lot of questions as first...
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Reply from Nathanael Jones
May 3rd, 2025 03:06 PM
I'm thrilled to hear that your experience as first-time home buyers was a positive one. It was a pleasure to help guide you through the process and ensure all your questions were answered. I'm grateful for your kind words and your trust in...
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Nathanael was always willing to hop on a call and answer our questions and concerns. He was very knowledgeable and was able to break things down in a way that was easy for us to understand. We made some errors in the process and he was great...
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Nathanael was always willing to hop on a call and answer our questions and concerns. He was very knowledgeable and was able to break Things down in a way that was easy for us to understand. We made some errors in the process and he was great...
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I only give it five star because I can't give 10. I was a first time home buyer and Brian made me feel like family never hesitated to answer my call. Highly recommended!
Nathanael is one of a kind. He shows such a high level of care and respect to everyone he works with and it felt like such a privilege to get to work with him in this professional setting. I have always recommended him to everyone I know buying...
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Brian was great! He communicated and explained everything very well and was always available to talk out any questions we had!
Nathanael is one of a kind. He shows such a high level of care and respect to everyone he works with and it felt like such a privilege to get to work with him in this professional setting. I have always recommended him to everyone I know buying...
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Nathanael is truly such a pleasure to work with! I'm honored to have him in my friend circle and get to trust him with my home buying experience. He is knowledgeable, communicative, and so caring. Nathanael makes home buying feel like a team...
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Reply from Nathanael Jones
April 12th, 2025 01:03 AM
I'm thrilled to hear about your positive experience with the home buying process, Kharis. It was a true honor to assist you and to have your trust. I'm glad we could work as a team to make sure everything went smoothly. Your kind words and...
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Just like what the survey questions said: Nathanael was always very quick with response turnarounds, excellent communication, explained everything in a clear and concise manner, and just an overall excellent customer service experience.
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Reply from Nathanael Jones
April 11th, 2025 03:55 PM
I'm thrilled to hear that you had an excellent customer service experience, Thomas. It was a pleasure assisting you, and I appreciate your kind words about my communication and responsiveness. Thank you for choosing Ruoff Mortgage.
Nathanael was incredible to work with. He was always available, willing to chat via video multiple times since we were far away and just made the entire process so much less stressful and utterly seamless.
Reply from Nathanael Jones
April 7th, 2025 09:19 PM
I'm delighted to hear that the process was seamless and less stressful for you. It was a pleasure assisting you, and I'm grateful for the opportunity to work with you, even from afar. Thank you for your kind words.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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