

FirstBank Mortgage - Murfreesboro - Memorial ..., TN
Murfreesboro, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
There was great communication from Brandon throughout the entire process. I think there was confusion on what was needed the closer we got to the Closing, got a little frantic. Other than that, everything went well.
Reply from The Brandon Burks Team
May 14th, 2024 07:21 PM
Thank you for taking the time to share your experience, Kurt! It's wonderful to hear that you appreciated the communication from The Brandon Burks Team throughout your purchasing process. We acknowledge the confusion you experienced towards...
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Eduardo Macias was very responsive, usually within minutes, to answer questions and remove roadblocks. He was proactive in making sure we knew what was coming next. The staff supporting him did not let him down and provided a predictable and...
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Reply from The Brandon Burks Team
May 14th, 2024 07:20 PM
Thank you for sharing your positive experience, Tim! We're thrilled to hear that Eduardo and The Brandon Burks Team at FirstBank Mortgage were able to provide a smooth and efficient process. It's always our goal to be proactive and responsive...
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Matt Stump and his team were fantastic from start to finish. Matt was available at anytime to answer all my questions and all communications were clear, timely and very organized. I couldn’t have been happier with the overall service and care...
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Reply from The Brandon Burks Team
May 14th, 2024 07:18 PM
We're thrilled to hear that you had such a positive experience with Matthew Stump and The Brandon Burks Team at FirstBank Mortgage, Frederick! It's great to know that our team's hard work and dedication to clear communication and organization...
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Matthew Stump was very attentive and organized. He guided my buyer through the whole process during building a new construction home. He was available to answer questions and work with us the whole time. I highly recommend him to any of my...
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Reply from The Brandon Burks Team
May 14th, 2024 07:17 PM
Thank you for your 5-star review, Alison. We're thrilled to hear that Matthew Stump from The Brandon Burks Team at FirstBank Mortgage provided you with excellent service. It's important to us that our clients feel supported and well-informed...
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Excellent communication. Matthew Stump is an asset to the company. Thank you.
Reply from The Brandon Burks Team
May 14th, 2024 07:17 PM
I'm thrilled to hear that you had a 5-star experience with The Brandon Burks Team at FirstBank Mortgage. It's great to know that Matthew Stump's excellent communication was of value to you during your loan purchase. We appreciate your positive...
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Communication was very good and everyone was very responsive.
Reply from The Brandon Burks Team
May 14th, 2024 07:15 PM
It's fantastic to hear that you had a positive experience with The Brandon Burks Team at FirstBank Mortgage, Diane! We aim to provide excellent communication and prompt responses to all our customers. Your 5-star rating means a lot to us. Thank...
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There is a lot of kindness in providing quick and helpful information.
Reply from The Brandon Burks Team
May 14th, 2024 07:15 PM
Thank you, Yebon, for the stellar 5-star rating for Eduardo Macias and The Brandon Burks Team at FirstBank Mortgage. It's rewarding to hear that you found our service quick and helpful. We strive to provide our clients with the most accurate...
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Great experience overall if I could give 10 stars I would.
Reply from Owner
May 7th, 2024 03:15 PM
We are thrilled to have been able to help, Marc! Thank you for sharing your positive experience with us.
Communication was superb
Reply from The Brandon Burks Team
May 14th, 2024 07:14 PM
It's wonderful to hear such positive feedback, Marc! We're thrilled that you found our communication to be superb. Matthew Stump and our team at FirstBank Mortgage always strives for excellence and your 5-star rating acknowledges that. We hope...
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Everyone was quick and prompt and guided us the whole way through the financing process. Special thanks to Matthew for helping us on weekends and keeping us updated throughout!
Reply from The Brandon Burks Team
April 22nd, 2024 04:51 PM
We're thrilled to hear that you had a 5-star experience with The Brandon Burks Team at FirstBank Mortgage! Providing quick, prompt, and comprehensive guidance throughout the financing process is a top priority for us, so we're glad we hit the...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433