

FirstBank Mortgage - Murfreesboro - Memorial ..., TN
Murfreesboro, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Great experience—super clear communication, fast responses, and everything went smoothly!
Reply from The Brandon Burks Team
June 26th, 2025 06:35 PM
We are thrilled to hear about your great experience with our team, Marlana. Clear communication and fast responses are priorities for us, and we're glad everything went smoothly with your purchase. Thank you for choosing FirstBank Mortgage!
Brandon kept everyone updated as the process moved forward. Appreciate his hard work and getting it to closing table in record time.
Reply from The Brandon Burks Team
June 25th, 2025 03:13 PM
We are thrilled to hear about your positive experience with Brandon and our team at FirstBank Mortgage. Keeping everyone informed and ensuring a smooth process are priorities for us. We appreciate your kind words!
Truly appreciate the assistance provided, guidance given, and support afforded throughout the entire process.
Reply from The Brandon Burks Team
June 25th, 2025 03:12 PM
We are thrilled to hear that you appreciated the assistance, guidance, and support you received throughout the entire process. Your satisfaction is important to us, and we are grateful for your positive feedback. Thank you for choosing FirstBank...
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Streamlined application and approval process. No unnecessary communication.
Reply from The Brandon Burks Team
June 16th, 2025 01:57 PM
We are pleased to hear that you found the application and approval process streamlined. Effective communication is important to us, and we're glad it met your expectations. If you have any further feedback or need assistance, please feel free...
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Stump and the entire team were anazing and communicative from start to finish. It was a seamless process.
Reply from The Brandon Burks Team
June 16th, 2025 01:56 PM
We are thrilled to hear that your experience with Stump and the entire team was seamless and communicative. Thank you for your kind words and for choosing FirstBank Mortgage for your purchase. We appreciate your feedback and are delighted you...
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The team made everything very easy and made the whole experience a pleasant one.
Reply from The Brandon Burks Team
June 11th, 2025 02:51 PM
We are thrilled to hear that the process was easy and pleasant for you. Your satisfaction is our priority, and we appreciate your kind feedback. Thank you for choosing FirstBank Mortgage.
Very easy to work with and very organized.
Reply from The Brandon Burks Team
June 9th, 2025 03:03 PM
We are thrilled to hear that you found the process easy and organized. Thank you for choosing FirstBank Mortgage for your purchase. Your satisfaction is our priority, and we appreciate your positive feedback.
Brandon answers the phone or calls back in a timely manner.
Reply from The Brandon Burks Team
June 9th, 2025 03:02 PM
We appreciate your positive feedback, Melissa. Our team is committed to providing timely and responsive service, and we're glad to hear Brandon met your expectations. Thank you for choosing FirstBank Mortgage for your purchase needs.
Not the best experience. Slow process, lack of expedient communication without me having to prompt dialogue and a file mixup added to our less than ideal experience.
The team was responsive, communicated well, and kept us informed along the way.
Reply from The Brandon Burks Team
June 9th, 2025 03:01 PM
We are thrilled to hear that you found our team responsive and communicative during your home purchase process. Keeping you informed is a top priority for us, and we are delighted that it made a positive impact. Thank you for your kind words...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433