Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Clara was absolutely amazing! She made the mortgage process effortless, walking me through each step with clarity and ease. Her professionalism, knowledge, and care made the entire experience stress-free. Everything went perfectly, and I couldn’t...
read more
Reply from Clara Cannon
September 27th, 2025 03:29 PM
It's great to hear that your mortgage process felt effortless and stress-free. I aim to provide clear guidance and professionalism throughout the journey, so it's rewarding to know that it resonated with you. Thank you for your kind recommendation,...
read more
Mrs. Gwen is fantastic . She answered everyquestion quickly. She is amazing and kind. She truly cares about people and was more helpful than we could say!
Reply from Gwen Pritchard
September 22nd, 2025 01:23 PM
It's great to hear that you had such a positive experience, Logan. Addressing your questions promptly and offering assistance with care is very important to me. I'm genuinely pleased to know that my support was appreciated. If there's anything...
read more
Always picked up the phone to answer any question I had. If he did not know the answer , he knew who to contact to get me the answer with a quick turn around rate .
Reply from Jesse Robinson
September 20th, 2025 03:19 PM
It's great to know that my efforts to be available and responsive were helpful to you, Jackson. Ensuring you got the information you needed promptly is important to me, and I'm glad I could facilitate that. If any more questions arise or if...
read more
Accessible and accommodated my work schedule .
Reply from Clara Cannon
September 13th, 2025 02:10 AM
I'm glad I was able to accommodate your work schedule. Making the process as convenient as possible is important to me. Thank you for your trust, Meredith. If you ever need further assistance or have more questions, don't hesitate to get in...
read more
Its great because I'm not homeless
Reply from Jesse Robinson
September 10th, 2025 05:09 PM
John, I'm glad to hear that things worked out positively for you. If there's anything further I can assist with, or if you have any questions in the future, please don't hesitate to reach out.
My experience with Jesse was excellent. He was friendly, approachable, and made the entire process less overwhelming. His knowledge and clear explanations help me understand my options and feel confident in my decisions. I really appreciated...
read more
Reply from Jesse Robinson
September 8th, 2025 10:13 PM
Jason, I'm really glad to hear that you had a positive experience. It's great to know that my approach made the process feel manageable and clear for you. I'm happy that my support and explanations helped you feel informed and confident in...
read more
The discussion regarding the Impact of choosing what time of the month to schedule closing and ready accessibilit.
Clara took her time with my husband and I by always answering any questions we had. Clara made sure we understood what we were signing before moving forward with any major document. we really appreciated all of the support we received.
read more
Reply from Clara Cannon
September 6th, 2025 01:23 PM
It's rewarding to know that the time spent with you and your husband was helpful in understanding each step of the process. Ensuring clarity before signing important documents is something I focus on, and I'm glad it was valuable for you both....
read more
Clara Cannon responded promptly and intelligently whenever I had questions or concerns during the mortgage process Thank you!
Reply from Clara Cannon
September 3rd, 2025 09:05 PM
It's wonderful to know that you felt supported throughout the mortgage process, James. Being responsive and providing clear, thoughtful answers is a priority for me. I appreciate your trust and thank you for sharing your experience. If you...
read more
Clara was a great communicator and always seemed to have our best interest at heart I was very happy with the service she provided!
Reply from Clara Cannon
September 2nd, 2025 04:08 PM
I'm really pleased to hear that you appreciated the communication and felt that your best interests were prioritized. It’s my goal to provide service that leaves you happy and confident in your decisions. Thank you for sharing your experience,...
read more
61–70 of 466
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

