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We refinanced a property with Clara at First Federal in 2020 and had such a wonderful experience then that we knew right away that we would First Federal mortgage our new property. I had reached out over my work email and not long after that,...
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Reply from Clara Cannon
October 17th, 2023 03:42 PM
OMG! Thank you for such kind words!! It is always rewarding to have the opportunity to once again serve clients. You guys are AWESOME, and such a pleasure to work with and as I shared at closing you were the most important members of our A_team!!...
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Kept us informed, worked quickly, expert advice
Reply from Clara Cannon
October 16th, 2023 02:23 PM
Thank you so much for a wonderful review; as always it has been a privilege working with you guys again!!
Jesse was amazing! His communication skills are remarkable! He is friendly and timely!
Gwen is always so helpful, nice, and responsive.
Jesse was very communicative and informative throughout the process and really helped me understand what was going on! Thank you Jesse!! Even post sale he is still here answering my many questions!
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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Mobile
Great communication, every time I had a question he was always quick to respond. Very knowledgeable of the loan process and we felt very confident he was the one for the job when talking to him.
Reply from Bill Robbins
November 8th, 2023 05:36 PM
Thank you so much for allowing me the opportunity to work with you. Enjoy your home for many years.
Bill
Gwen always has a smile in her voice. She’s very friendly and helpful.
I was never left wandering what else I needed to move the process along and the entire process was smooth as a result.
This was si easy for me because Gwen did a great job of communicating. She even brought one form to me when I was out and about to make things easier.
Jesse was so helpful! He was always willing to explain or listen to questions, no matter how silly or repetitive they became.
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
I enjoyed working with you. Thanks for the great feedback.
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!