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Gwen is a pro...working long after the sun goes down to help get us in a house quickly. We had a very short window to move my son who was transferred by the Coast Guard - Gwen helped us work the numbers and push through to close SO FAST! Highly...
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Reply from Gwen Pritchard
January 30th, 2024 08:40 PM
Thank you so much for your kind words, Nathan. I'm really pleased to hear that you had such a positive experience. It was a pleasure to assist you during this process and I'm glad we were able to achieve your goals in a timely manner. I'm always...
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My client had been disappointed in the past after going to several loan officers, and no one was able to preapprove her. Jesse immediately started trouble shooting, and came up with a plan to get her preapproved. He navigated her through the...
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I love working with Ms.Gwen she has a great heart ❤️
Reply from Gwen Pritchard
January 28th, 2024 04:43 PM
Thank you so much for your kind words and the positive rating, Telvin! I'm thrilled to hear that you enjoyed working with me. Your satisfaction is my top priority and it's always rewarding to hear wonderful feedback. I look forward to our continued...
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Jesse was just a great and personable person that was available 24/7. Then after finally meeting him in person I felt like I've know him for years
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Jesse was very professional, helpful and extremely responsive. He kept us updated on the status of the loan throughout the entire process. Even with several holidays and very last minute changes , he was still able to close earlier than we...
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The ease of the whole process thru communication and contact.
Reply from Clara Cannon
January 21st, 2024 07:14 PM
I'm thrilled to hear that you found the process easy and communication smooth, Thomas. Your satisfaction is my top priority and I'm glad to have been able to meet your expectations. I look forward to providing you with the same level of service...
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Clara did a great job guiding us through the whole mortgage process from prequalification to the mortgage application and then to closing. We hit a major snag along the way when the deal on the first house we were trying to buy fell through....
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Reply from Clara Cannon
January 10th, 2024 03:23 PM
I am beyond appreciative of your kind words, Christopher. Helping navigate through the mortgage process is a fundamental part of my role at First Federal Bank, and I am glad to hear that I was able to assist during the unexpected hiccup. Your...
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Ms. Gwen is very personable and knowledgeable
Jesse went to bat for me and stuck it out through some of the hard times when I honestly thought I'd never get to the end. He saw me through to the finish line and worked his bu** off to get there. I'm very grateful
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Everything was a great experience.
Reply from Gwen Pritchard
December 29th, 2023 03:35 PM
I'm thrilled to hear that your experience with our services at First Federal Bank was great, Christopher! Your satisfaction is our top priority and it's reassuring to know that we're meeting our goals. Thank you so much for the positive feedback...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!