

Ruoff Mortgage - Mentor, OH
Mentor, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Peggy was super responsive and had a great system built in place to ensure a smooth closing process. She answered all my questions and was always communicating where we were in the process. She works hard and I couldn't remember a better lender...
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Peggy Alley is a perfect combination of everything you want and need when buying or refinancing your home or business. She is very professional, extremely knowledgeable and sensitive to the needs of her client. She was able to make the process...
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Kurt is extremely professional, knowledgeable, and has excellent communication skills. He guided me through the purchase of our home and built a trusting relationship throughout the process, and he was always available to answer any questions...
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Peggy provided excellent customer service. She was very prompt, responsive and knowledgeable. I've worked with many lenders in the past and never had such a good experience. She went above and beyond the scope of her job to help. This was an...
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Reply from Peggy Alley
July 6th, 2018 06:24 PM
Thank you Char, Glad I was able to smooth out the rough edges of the transaction for you. I understand the concerns when you are out of state and trying to get everything coordinated so your closing happens on time. You were great to work with...
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Peggy provided excellent customer service. She was very prompt, responsive and knowledgeable. I've worked with many lenders in the past and never had such a good experience. She went above and beyond the scope of her job to help. This was an...
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Reply from Owner
July 6th, 2018 12:00 AM
Thank you Char, Glad I was able to smooth out the rough edges of the transaction for you. I understand the concerns when you are out of state and trying to get everything coordinated so your closing happens on time. You were great to work with...
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Kurt made what could have been the most stressful part of buying our home so smooth. He was so attentive to our needs and all of our questions. He was so fast to respond anytime I didn't understand something, and took the time to explain everything!...
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Peggy was great to work with! We have worked with her on several transactions over the last 11 years and each time she has processed our loans efficiently. Peggy is up-to-date on the current home loan options. If she does not know the answer...
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Reply from Owner
July 6th, 2018 12:00 AM
Thank you Blair. It is always great to work with repeat customers as they go from first time buyers to move up buyers. No matter what phase of life you are in, my goal is to make the home financing experience as simple and stress free as possible....
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Peggy, was always available day or night to answer any of our questions. She worked quick and fast to get our loan processed. She has her clients best interest at hand at all times.
Reply from Owner
July 28th, 2017 12:00 AM
Thank you Marcia and Rick. The home buying process can be an emotional roller coaster. I do everything I can to always be available for your questions and to make the financing process as smooth and easy as possible. So glad I was able to get...
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Peggy has been in lending for over 30 years, she was single handedly the one aspect that ensured that I was covered on all ends (purchaser). She went to bat for me when the realtor company did not understand exactly what I said was to take...
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Reply from Owner
June 6th, 2017 12:00 AM
Thank you James. I enjoy working with veterans, like yourself, and first time buyers, helping them navigate the home buying and financing process. My goal is to always be available, when you have questions and ensure your mortgage transaction...
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Answered every question we had and was a pleasure to work with. Even needed to push the loan through at an earlier date, which was accomplished. Very well informed, and always stayed in touch while working together.
Reply from Peggy Alley
March 27th, 2017 05:29 PM
Thank you. I enjoy helping first time buyers with their home financing. I always try to make the process as easy and understandable as possible.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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