Planet Home - Melville, NY - Retention
Melville, NY
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Easy to get in touch with, and always provided clear and consice answers.
for
Planet Home was there for me when I needed them. Chris Stark and Tera guided me through the process. They returned calls and emails in a timely manner and even followed up with me thru the horrors of Hurricane Helene.
Reply from Owner
January 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated! We sincerely...
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for
We recently completed a home equity loan with Planet Home Lending and are happy with the result. Our loan officer Christopher Stark was very knowledgeable about the qualifications needed. The underwriter's have a huge task in determining these...
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Reply from Owner
January 29th, 2025 12:00 AM
So glad you had a great experience, Clifford. Have a great day, and thanks for letting us be a part of your homebuying journey!
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From the very first communication with Erik Topalian, he was professional, very knowledgeable and informative on the intent and procedures to help my family financially. I am grateful for his dedication and care to our military service members...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much! Planet Home Lending strives to provide excellent customer service and is happy to hear about your great experience with Erik. Your recommendation to others is the best compliment we could receive.
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Thank you Chris Stark and Planet Home Lending my family and I could not be more happy with your help in refinancing our home. After six almost 7 months of continuous on time payment Chris reached out to us about refinancing. The process was...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much! Planet Home Lending strives to provide excellent customer service and is happy to hear we have met your expectations. Your recommendation to others is the best compliment we could receive.
for
I'm very much satisfied the way they handle the refinance of Lone they took the line over after 1 month with the other company that I had and then they contacted me about refinancing at lower interest rate thanks to all
Reply from Owner
January 29th, 2025 12:00 AM
Thank you for the great rating. We’d love to know what made your experience great!
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I really liked doing business with Ken. He kept me informed all throughout the application process. He was always nice, yet, professional. He spoke very clearly on the telephone, always asked if there were any questions. I could clearly understand...
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Reply from Owner
January 29th, 2025 12:00 AM
Meeting and exceeding your expectations is why we do what we do. Thanks so much for being a Planet Home Lending customer!
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This company is absolutely terrible. They do not communicate well they don't send notification emails or call you if anything is wrong with payment. Co-owner logged in to make payment for the month somehow the wrong month was clicked. Plant...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you for taking the time to let us know about this. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** we can escalate this to a supervisor?...
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PHL offered an excellent refinance experience. They're processing was fast and they're customer service was top notch! Thank you, David Ambalu, for always being on top of EVERYTHING!!!
Reply from Owner
January 29th, 2025 12:00 AM
We’re thrilled to get this kind of feedback. Thank you so much for taking the time to review us and David.
for
If I could give no stars I would. I am a realtor and I called them before I accepted their offer on behalf of my sellers. I was assured there would be no problem with the loan. I then proceeded to get lies for FIVE MONTHS. Every week I would...
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Reply from Owner
January 29th, 2025 12:00 AM
We’re sorry we were unable to provide you with top-notch customer service. Thank you for sharing your concerns. Would you please email your contact information to ******************************** so we can escalate them to leadership?
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881–890 of 4187
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.