Planet Home - Melville, NY - Retention
Melville, NY
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Chris is very responsive and attentive to detail.
In addition he was very helpful when I kept throwing monkey wrenches in the works!
He was a real pleasure to work with.
Communication
Great follow through and accommodating on the time frame.
Nothing more
Erik is very friendly and easy to talk to. He returns your calls and emails promptly even if it means staying late to do so. I highly recommend him.
The entire process was fairly easy
Kenneth ...was a great part of process very satisfied .
I got my home refinanced and they made sure to get me the best rate for what I was able to do and what I was hoping to accomplish with my refinance. They were available to answer all my questions throughout the process and there weren't any...
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Reply from Owner
October 8th, 2022 12:00 AM
Thank you so much! Planet Home Lending strives to provide excellent customer service and is happy to hear we have met your expectations. Your recommendation to others is the best compliment we could receive.
What an insufferable experience Planet Home Lending has put me through. I paid my June 2022 mortgage payment to my current mortgage company at the time (Sprout Mortgage), only to find out that after I sent the check to Sprout Mortgage, Sprout...
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Reply from Owner
October 8th, 2022 12:00 AM
Planet Home Lending strives to provide excellent customer service and we're sorry to hear we were unable to do so for you. We will share your experience with leadership so that we can improve our servicing process for future customers.
Don't ever file a homeowners claim. I've been waiting over 2 weeks for a check I overnighted to be endorsed and sent back to me. Calling their claim department is a nightmare.
Reply from Owner
October 8th, 2022 12:00 AM
Thank you for taking the time to share your experience. We strive to provide excellent customer service, and it sounds like we failed to live up to that. The phone number to call for an update on a loss claim check is ************. Please reach...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.