

Planet Home - Melville, NY - Retention
Melville, NY

Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Zach has been with me through the whole thing guiding me through it all, Then there was Yolanda very nice sweet lady always sending me emails on updates. Then there was Tera when I got the email with Congrats on your new home if these people...
read more
Reply from Owner
January 29th, 2023 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Smooth easy process. Always available for questions and finding ways to overcome hurdles throughout the process. Last but not least, looking out for the customers best interest. I wouldn't go to anyone else for my home loan needs. Ask for Michael...
read more
Reply from Owner
January 29th, 2023 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Zach gave false information on initial quote on a refinance, said he would give $1400 credit towards fees and closing cost to keep me as a customer because I was going to refinance with another lender, I was on speaker phone during the call...
read more
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for taking the time to share your experience. Planet Home Lending strives to provide excellent customer service and we're sorry to hear we were unable to live up to your expectations. We will share your experience with sales leadership...
read more
We were given a lower rate and everything was done on a timely matter.
Great communication, excellent attention to customers' needs, and quick response.
Closed loan quickly. Got us more than other lenders and lower interest.
Ken is professional, courteous, knowledgeable, responsive, direct and very helpful. The experience he created for me has ensured that I will be returning to PHL for my next mortgage. Thanks for everything, Ken.
Everything went smoothly and efficiently. Always had good and timely communication. Whole process completed faster than expected.
The communication. If I had any questions, I did not feel like a bother to call him about anything. He also checked up on us to make sure we understood what was going on and double check that we’re ok with changes made etc.
Great communication, knowledgeable, helpful and speedy with closing.
1551–1560 of 4189
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.