Melville, NY
Melville, NY
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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knowledgeable and efficient
Customer spoke highly about Sandra, he mentioned she was responsive throughout the loan process.
amazing, she is very attentive and caters to all your needs.
Reply from Viviana Castilla
September 7th, 2026 01:20 PM
David, I appreciate your kind words & trust. I'm pleased to know that you felt well taken care of. If there's anything else I can assist you with, please feel free to reach out.
I cannot say enough good things about working with Cynthia. Cynthia is a clear communicator who's always available to me and my client. Her underwriting department also made this process extremely easy to get through. We closed in 40 days which...
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I am incredibly grateful to have had Jessica as my loan officer. She worked with me throughout a lengthy process and was consistently professional, knowledgeable, and supportive from beginning to end.Jessica took the time to educate me and...
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Reply from Jessica Cuba
September 7th, 2026 12:21 PM
Maria, I appreciate your thoughtful review and kind words. It's great to hear that my support and transparency helped you feel confident throughout the loan process. I'm glad I could advocate for you and ensure that everything made sense financially....
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The experience could have been much better with clearer communication, transparency, and timely responses throughout the loan process. I was particularly frustrated by the lack of communication regarding changes to my loan fees and the increase...
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Jodie made our new home purchase very easy, she was great with communication and quick to respond back.
Reply from Jodie Leeser
September 7th, 2026 03:32 PM
I'm pleased to know that your home purchase went smoothly, Jose. Effective communication is important to me, and I'm happy I could assist you promptly. If you need any further help, please let me know.
We were given updates along the process and your office was available at all times for questions. Easy communication.
Reply from Monika DeJesus
September 1st, 2026 07:19 PM
So happy for this review. This means a lot to us. We feel communication is key! Thank you! Great working with you as well. :-)
Cynthia was a pleasure to work with from the beginning. Her knowledge and expertise were so helpful in this process. I couldn't recommend her enough to anyone else who needed to get a mortgage.
Reply from Cynthia Sirico
September 3rd, 2026 01:56 PM
Michael, I appreciate your kind words and am glad to know that my knowledge and expertise were helpful to you. It was a wonderful experience working with you, and your recommendation means a lot to me.
Service
knowlwdge
patience
accessability
easy to work with
informative
outstanding customer service
Reply from Cynthia Sirico
September 3rd, 2026 12:49 PM
Ryan, I appreciate your feedback and am glad to know you found the service informative and accessible. It was a pleasure working with you, and I'm grateful for your kind words about my customer service.
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 3901
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