Ruoff Mortgage - Maumee, OH

Maumee, OH

4.94

(290)

Mortgage

Mortgage Loan Officer

Contact Info

(419) 794-5083

Maumee, OH

https://www.ruoff.com/lending-centers/maumee

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.94

(290)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.92

(180)

Zillow

5.0

(3)

Google

4.96

(107)

Show All

Reset all filters

In person contact

Refinance 👍🏼

Reply from Julie Koralewski

February 23rd, 2026 04:44 PM

I'm grateful for your positive rating, Jacob. If you have any additional thoughts or feedback about your refinance experience, feel free to share.

I highly recommend Ruoff Mortgage and Stephanie as a mortgage lender. Stephanie was knowledgeable and explained every step of the process. She was EXACTLY who we wanted as first time homebuyers. She is customer service driven and it was evident...

Reply from Owner

January 22nd, 2026 03:42 AM

Molly, thank you. I am grateful for your kind recommendation. I’m pleased to hear that my explanations and customer service made a positive impact on your experience as first-time homebuyers. It was a pleasure guiding you through the mortgage...

Stephanie was knowledgable and explained every step of the process. She was EXACTLY who we wanted as first time homebuyers. She is customer service driven and it was evident that she personally cared about us and getting us the information...

Reply from Stephanie Henderly, Ruoff Mortgage

January 22nd, 2026 03:52 AM

Thank you, Molly, for your kind review. I'm pleased to know that my guidance and explanations were helpful to you during your journey as first-time homebuyers. It's important to me that clients feel informed and supported throughout the process....

Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from John N

Reply from Owner

January 22nd, 2026 03:57 AM

Hi John. Thank you for your support and positive rating! It puts a smile on my face to know that I am able to give you a positive experience as a first time homebuyer. Please do not hesitate to contact me if you have any further questions or...

Stephanie was excellent to do business with during the entire process from start to finish. She was very helpful with any questions I had. Stephanie was always timely and prompt when returning phone calls and emails. The experience as a whole...

Reply from Stephanie Henderly, Ruoff Mortgage

January 22nd, 2026 04:08 AM

Hi John, thank you for sharing your experience. I’m glad to hear that the process was smooth and that I could assist promptly with your questions. Timely communication is a priority for me, and I'm pleased it contributed to a positive experience...

Making sure I had everything ready to go along with polite and knowledgeable loan officers

Reply from Julie Koralewski

January 5th, 2026 05:46 PM

Adrianne, thank you for your thoughtful review. I'm pleased to hear you found the loan officers both polite and knowledgeable, and that we were able to help ensure everything was ready for you. Your feedback is appreciated, and I'm glad to...

Stephanie Henderly is the absolute best when it comes to all things mortgage related. Extremely personable, always in communication, very helpful and very willing to answer the multitude of questions I had as a First-time homebuyer. She truly...

Reply from Stephanie Henderly, Ruoff Mortgage

January 5th, 2026 01:13 AM

Evan, your thoughtful review is much appreciated. Ensuring that first-time homebuyers feel comfortable and informed is something I take seriously, so I'm pleased to hear that my communication and support met your needs. If you ever have more...

Stephanie Henderly is the absolute best when it comes to all things mortgage related. Extremely personable, always in communication, very helpful and very willing to answer the multiude of questions I had as a First time homebuyer. She truly...

Reply from Stephanie Henderly

January 5th, 2026 12:55 AM

Evan, I truly appreciate your kind words and recommendation. It's important to me that each client feels supported, especially when navigating the mortgage process for the first time. I'm glad that my communication and assistance were helpful...

Quick and clear communication. If I could have chosen from 1000 loan officers, I don't think I could have chosen a better one than Stephanie!

Reply from Stephanie Henderly

January 2nd, 2026 11:36 PM

Anthony, your review means a great deal to me. I'm glad to know that the communication was clear and quick for you. It's always my goal to ensure a smooth process. Should you have any questions in the future or need assistance, please feel...

41–50 of 290

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us