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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA

At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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She was there to answer questions every step of the way and helped me make a great decision!
April was available and communicative with me and our buyer client. I appreciate her enthusiasm for the lending process and getting our buyer to the finish line.
Thanks!
Pinnacle Home Loans has received a review with 5 star rating from Timothy A
Bailee made the process seamless. Great Communication, Attention to Detail, and very pleasant to do due business.
Reply from Bailee Busby
January 28th, 2026 09:03 PM
Thank you so much for the kind review. I really appreciate it and enjoyed working with you! I’m glad the process felt seamless from start to finish.
Couldn't have asked for a smoother process. We had no idea what we were doing. We showed bailee the house, she got us pre approved pretty much overnight, then bam. We closed within 30 days. She knew exactly what to do and took care of everything!!...
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Couldn't have asked for a smoother process. We had no idea what we were doing. We showed bailee the house, she got us pre approved pretty much overnight, then bam. We closed within 30 days. She knew exactly what to do and took care of everything!!...
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Reply from Bailee Busby
January 23rd, 2026 06:18 PM
This made my day, thank you Kaydee! I’m so glad I could help guide you through the process and get you home so quickly. Wishing you so much happiness in your new place.
From the very start of the process, the thing that stood out most about Bailee was how quick and easy she was to communicate with. We were actively shopping around and spoke with dozens of loan officers, and we ultimately chose to work with...
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Reply from Bailee Busby
January 20th, 2026 03:42 AM
Thank you so much for taking the time to leave such a thoughtful review. It truly means a lot. I loved working with you and I’m so glad I could make the process feel clear, easy, and personal. Wishing you all the best in your new home, and...
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Great communication throughout the whole process
I would like to sincerely thank Stacey for going above and beyond to secure our loan. Her perseverance, professionalism, and ability to navigate unpredictable challenges made a significant difference. Despite unexpected hurdles, she remained...
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Stacey doggedly got this transaction across the finish line! An uncooperative HOA coupled with an unlocateable agent could have tanked this, but Stacey came through. I have already spoken with colleagues about her amazing work and will be using...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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