Waterstone Mortgage - Keena Team, Maple Grove, MN
Maple Grove, MN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Keena was amazing, and as was her team! The collaborated very well to ensure we had a stress-free and amazing experience when purchasing our first home. They ensured our dreams were possible , so greatful for Keena and her team! You guys are...
read more
Reply from Keena Westling
August 13th, 2025 01:32 PM
Shawn, thank you for the glowing review. I'm thrilled to hear that you had a stress-free experience with my team and me while purchasing your first home. Knowing that we could help make your dreams possible is truly rewarding. I'm grateful...
read more
Keena is a fantastic mortgage loan officer that was very receptive to my needs /wants when looking for a home. I would happily recommend her to my friends and family!
Reply from Owner
January 8th, 2026 11:19 AM
Thank you Sir !!
Keena is a fantastic mortgage loan officer that was very receptive to my needs /wants when looking for a home. I would happily recommend her to my friends and family!
Reply from Keena Westling
August 4th, 2025 02:59 PM
Gage, thank you so much for your kind words. It's wonderful to hear that I was able to meet your needs and wants during your home search. I truly appreciate your recommendation and am grateful for the trust you've placed in me. If you or any...
read more
I had an excellent experience working with my loan officer during my loan process. He was always quick to respond to any questions I had.
Reply from Shannon Jaeger
August 1st, 2025 08:52 PM
I'm truly pleased to hear about your excellent experience throughout the loan process, Zanee. Ensuring timely responses and support is always a priority for me, and I'm glad it made a positive difference for you. If you have any more questions...
read more
Making sure everything is correct the first time.
Reply from Waterstone Mortgage
July 25th, 2025 02:11 PM
Thank you for your feedback, Valen. We understand the importance of accuracy in our processes and are committed to ensuring everything is handled correctly from the start. Your input helps us identify areas where we can improve, and we'll work...
read more
AlI says answered all the questions I asked. let us know what was going on
Reply from Keena Westling
July 30th, 2025 01:09 PM
Ashleigh, I'm really pleased to hear that I was able to answer all your questions and keep you informed throughout the process. It’s important to me that you felt supported and understood each step. If there’s anything more you’d like to discuss...
read more
More regular availability, better closing department, give full possible loan amount without discounts as possibility.
Reply from Keena Westling
July 18th, 2025 12:35 PM
John, I appreciate your feedback and understanding the importance of availability throughout the process. It's helpful to know where improvements can be made, and I'll certainly reflect on your suggestions about the availability and closing...
read more
Could have used a little more in depth explanation throughout the process.
Reply from Waterstone Mortgage
July 9th, 2025 07:52 PM
Lisa and Jacob, I’m excited for your second home purchase, and I’m so happy to be part of your adventure again! If you ever have any questions at all, please feel free to contact me at any time!
Just communication when it gets past Keena in the process. Also maybe more use of an online portal for requested documents instead of emails going back and forth
Reply from Keena Westling
June 26th, 2025 12:24 PM
Thank you for your feedback, Cody. I appreciate your suggestions regarding the communication process and the use of an online portal for document management. Your input is valuable, and I will share your thoughts with the team to help improve...
read more
Keena and Amanda were amazing! They all the time helped us throughout the process - they were literally available with any answers at any time - day and night. They help us enrich our dream and get our gorgeous house. Thank you very much WaterStones...
read more
Reply from Keena Westling
June 24th, 2025 05:31 PM
I'm delighted to hear that you had such a positive experience with both Amanda and me. It was a pleasure assisting you throughout the process, and I'm thrilled we could help you achieve your dream of owning a beautiful home. Thank you for choosing...
read more
51–60 of 142
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions