

Waterstone Mortgage - Keena Team, Maple Grove, MN
Maple Grove, MN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Keena was responsive, attentive to my needs, and overall very professional and kind.
Reply from Keena Westling
July 21st, 2026 07:43 PM
Michael, thank you for your kind words. I'm glad to know that my responsiveness and professionalism met your expectations. If there's anything more I can do for you, please let me know.
Keena is great to work with. She clearly explains options and walks You through the whole process.
Reply from Keena Westling
July 17th, 2026 04:39 PM
Kenneth, I'm pleased to know that you found my guidance clear and the process smooth. If you have any more questions or need further support, feel free to reach out.
Keena helped us out through everything and explained everything perfectly. She is a amazing individual an great at her job
Reply from Keena Westling
July 10th, 2026 02:00 PM
Andrew, I appreciate your kind words. I'm happy to hear that my explanations were clear and that I could assist you throughout the process. If you ever need anything else, please don't hesitate to reach out.
Keena was very helpful, answered all of my silly questions with grace and went above and beyond to find us the interest rate.
Reply from Keena Westling
July 9th, 2026 05:23 PM
Kirstie, I'm grateful for your kind words. It's nice to hear that I could assist you and make the process smoother. If you have any more questions or need anything else, please feel free to reach out.
Process was smooth
Reply from Keena Westling: Waterstone Mortgage
July 6th, 2026 08:40 PM
Richard, I'm glad to hear that you found the process smooth. If you have any more feedback or need further assistance, please let me know.
Very knowledgeable
Reply from Keena Westling: Waterstone Mortgage
July 6th, 2026 05:57 PM
Anthony, thank you for your kind words. I'm pleased to know you found my expertise helpful. If you have any questions or need further assistance, feel free to reach out.
Keena is the best!
Reply from Keena Westling: Waterstone Mortgage
July 6th, 2026 05:16 PM
Sean, I appreciate your enthusiastic support! It's great to know you had a positive experience. If there's anything more I can do for you, please feel free to reach out.
Shannon was a pleasure to work with and really helped us in every way possible. I really appreciate the Flexibility with a mobile closer!
Reply from Shannon Jaeger
July 2nd, 2026 06:38 PM
Jessica, I'm glad to hear that you found working with me a pleasure and appreciated the flexibility of having a mobile closer. It's important to me to support my clients in every way possible. Thank you for your kind words!
My clients thought Shannon was great! I love working with Shannon as well, he provides good correspondence, promotes great relationships with the clients and that is why I continue to use his services.
Reply from Shannon Jaeger
June 29th, 2026 04:22 PM
Tonya, I appreciate your positive feedback and am glad to hear that both you and your clients had a great experience. Building strong relationships and maintaining good communication is important to me, and I'm thankful for your continued trust...
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Shannon went above and beyond for making everything as smooth as possible. He is very personable and professional. We will definitely call him if we need his assistance in the future.
Reply from Shannon Jaeger
June 26th, 2026 03:24 PM
Thank you, Karla, for your kind words. I'm happy to know that you found the process smooth and my approach both personable and professional. If you ever need assistance again, please feel free to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions