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Waterstone Mortgage - Keena Team in Maple Grove, MN

Waterstone Mortgage - Keena Team, Maple Grove, MN

Maple Grove, MN
4.8
(122)
Company Logo
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to...... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
Overall Ratings
4.8
(122)
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Reviews from Web
  • J
    Jeffrey B
    Somerset, WI
    Posted on June 3rd, 2026 02:21 PM
    Keena was a pleasure to work with again
  • J
    Joel H
    Posted on May 19th, 2026 10:17 PM
    We would like to thank Keena and her team for everything they did for us. There is only one word to describe our experience, that is Keena.... she is such an upbeat and positive person who goes above and beyond, we love her !!!!! ❤️ thank you...
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    Reply from Owner
    May 27th, 2026 02:36 PM
    Thank you, Joel, for your warm words. I'm pleased to hear that you felt supported throughout the process. Your appreciation means a lot to me and my team, and we're happy we could be there for you!
  • L
    Lona H
    Prescott, WI
    Posted on May 17th, 2026 03:57 PM
    Keena is very focused on meeting or excee our needs and goals. Her commitment to our family was outstanding!! She communicated with us throughout the entire process even on weekends if needed. Buy property like this can be stressful but Keena...
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    Reply from Keena Westling
    May 25th, 2026 07:05 PM
    I'm grateful for your kind words, Lona. It's nice to know that my commitment and communication helped ease the stress of buying property for your family. Thank you for entrusting me with this important process!
  • J
    Joel H
    Prescott, WI
    Posted on May 16th, 2026 04:53 PM
    One word.........KEENA!!!!!!!
    Reply from Keena Westling
    May 25th, 2026 05:35 PM
    Thank you so much for your enthusiastic shout-out, Joel! I'm pleased to know that I made a positive impact on your experience. If there's anything else you need, feel free to reach out.
  • R
    Renee M L
    EDINA, MN
    Posted on May 14th, 2026 07:34 PM
    Keena kept me informed of the process along the way. She met with me personally when we had some electronic problems with documents. I'm so ever grateful for her researching and finding help for a down payment. This purchase wouldn't have been...
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    Reply from Keena Westling
    May 21st, 2026 07:34 PM
    Thank you for sharing your experience, Renee. I'm glad I could assist with the down payment and help resolve the electronic issues. It's appreciated to hear that you're pleased with your purchase, and I'm grateful to have been part of this...
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  • L
    Lisa H
    Roseville, MN
    Posted on April 29th, 2026 02:10 PM
    Shannon is always great to work with! He knows his stuff and even if an issue comes up, him and his team work hard to resolve it.
    Reply from Shannon Jaeger
    May 6th, 2026 02:11 PM
    Thank you, Lisa! I'm grateful for your kind words and it's nice to know that you find my team and I reliable in handling any issues that arise. If you ever need further assistance, please don't hesitate to reach out.
  • S
    Sheyte K
    Roseville, MN
    Posted on April 23rd, 2026 05:13 PM
    I was getting things done on time when I called
    Reply from Shannon Jaeger
    April 30th, 2026 05:14 PM
    I'm pleased to hear that things were moving on time when you reached out, Sheyte. It's important to me that everything runs smoothly for you. If you have any other needs or questions, don't hesitate to contact me.
  • P
    Polovets
    Posted on March 31st, 2026 12:31 PM
    We had an excellent experience working with our loan officer. She was incredibly helpful, responsive, and truly went above and beyond to make the entire process smooth and stress-free for our family.She worked quickly, stayed on top of every...
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    Reply from Owner
    April 7th, 2026 03:01 PM
    I'm truly grateful for your thoughtful review, Polovets. It's rewarding to hear that you had such a smooth experience, and I appreciate your recognition of my efforts in guiding you through the process. Your satisfaction and peace of mind are...
    read more
  • S
    Serhii P
    Otsego, MN
    Posted on March 31st, 2026 12:30 PM
    We had an excellent experience working with our loan officer. She was incredibly helpful, responsive, and truly went above and beyond to make the entire process smooth and stress-free for our family. She worked quickly, stayed on top of every...
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    Reply from Keena Westling
    April 7th, 2026 05:36 PM
    I appreciate your kind words, Serhii. It's rewarding to know that you found the process smooth and stress-free. Ensuring that all details are handled efficiently and being available to address your questions is a priority for me. Your recommendation...
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  • E
    Edward L
    Saint Paul, MN
    Posted on March 18th, 2026 03:46 PM
    Prompt emails
    Reply from Keena Westling
    March 25th, 2026 03:46 PM
    Thank you for your positive rating, Edward. I'm glad you found the email communication effective. If there's anything more I can assist you with, feel free to reach out anytime.
  • 10 of 122
    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions
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