Keena kept me informed of the process along the way. She met with me personally when we had some electronic problems with documents. I'm so ever grateful for her researching and finding help for a down payment. This purchase wouldn't have been...

Shannon is always great to work with! He knows his stuff and even if an issue comes up, him and his team work hard to resolve it.

Reply from Shannon Jaeger

May 6th, 2026 02:11 PM

Thank you, Lisa! I'm grateful for your kind words and it's nice to know that you find my team and I reliable in handling any issues that arise. If you ever need further assistance, please don't hesitate to reach out.

I was getting things done on time when I called

Reply from Shannon Jaeger

April 30th, 2026 05:14 PM

I'm pleased to hear that things were moving on time when you reached out, Sheyte. It's important to me that everything runs smoothly for you. If you have any other needs or questions, don't hesitate to contact me.

We had an excellent experience working with our loan officer. She was incredibly helpful, responsive, and truly went above and beyond to make the entire process smooth and stress-free for our family.She worked quickly, stayed on top of every...

Reply from Owner

April 7th, 2026 03:01 PM

I'm truly grateful for your thoughtful review, Polovets. It's rewarding to hear that you had such a smooth experience, and I appreciate your recognition of my efforts in guiding you through the process. Your satisfaction and peace of mind are...

Reply from Keena Westling

April 7th, 2026 05:36 PM

I appreciate your kind words, Serhii. It's rewarding to know that you found the process smooth and stress-free. Ensuring that all details are handled efficiently and being available to address your questions is a priority for me. Your recommendation...

Prompt emails

Reply from Keena Westling

March 25th, 2026 03:46 PM

Thank you for your positive rating, Edward. I'm glad you found the email communication effective. If there's anything more I can assist you with, feel free to reach out anytime.

I appreciate your help, you was always there for us, thx keena for your amazing work

Reply from Owner

February 19th, 2026 03:40 PM

I'm grateful for your feedback, Chacha. It's reassuring to know that you found my support helpful throughout the process. If there's anything more you need or any questions come up in the future, don't hesitate to reach out.

Thx for everything you did for me and my family

Reply from Keena Westling

February 16th, 2026 08:32 PM

I appreciate your kind words, Charlene. It was my pleasure to assist you and your family. If you ever need further support or have any questions, please don't hesitate to reach out.

I made an offer on Jan. 7th. It was agreed upon and 23 days later I was closing! Keena and her team at Waterstone were helpful, friendly, professionals who actually cared about getting everything done and for savings for me the client! My first...

Reply from Owner

February 9th, 2026 03:41 PM

I'm grateful for your kind words, Anna. I'm very happy to hear that you felt supported and guided throughout the process as a first-time homebuyer. It’s our goal to make the experience as seamless and reassuring as possible. Thank you for your...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Year Started

2000

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions

0 Professionals at Waterstone Mortgage - Keena Team

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