Waterstone Mortgage - Keena Team, Maple Grove, MN
Maple Grove, MN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Amazing service with care that totally went above and beyond. I would recommend Waterstone Mortgage to anyone.
Amazing service with care that totally went above and beyond. I would recommend Waterstone Mortgage to anyone.
I highly recommend working with Keena and her team! Not only were they attentive and professional, they also were so easy to deal with. As a first time home buyer, the process was daunting to say the least. They made it streamlined and easy...
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I highly recommend working with Keena and her team! Not only were they attentive and professional, they also were so easy to deal with. As a first time home buyer, the process was daunting to say the least. They made it streamlined and easy...
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This was the easiest process. I had no clue what I was doing going into buying a house and the people were super helpful and they had a fast response. And we ended up closing super fast! I worked with Keena she's the greatest and got me a totally...
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This was the easiest process. I had no clue what I was doing going into buying a house and the people were super helpful and they had a fast response. And we ended up closing super fast! I worked with Keena she's the greatest and got me a totally...
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We bought a house with Keena as loan officer in 2020.Keena has little integrity, and even less professionalism. She made misleading claims with respect to what she could deliver, and then stopped replying to emails at a critical point in the...
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Reply from Owner
January 8th, 2026 11:19 AM
Hi Katie- I believe this review was left in error. I don’t believe I have not ever had you as a client - this complaint is not my normal business practice-I would like to review what happened- was there a different name on the file ?
We bought a house with Keena as loan officer in 2020.Keena has little integrity, and even less professionalism. She made misleading claims with respect to what product she could deliver, and then stopped replying to emails at a critical point...
read more
We've worked with Keena and her team to help purchase our home and to also recently refinance. Both times the experience was fantastic. Prompt response to emails / calls and we always felt like a priority. We'd definitely recommend Keena, her...
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Keena and her team of wonder women were so amazing and helpful. My experience with them was great! I highly recommend her!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions