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Ruoff Mortgage - Madison in Madison, IN

Ruoff Mortgage - Madison, IN

Madison, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
2%
Reviews from Web
  • E
    Emily L
    Posted on April 10th, 2024 02:04 AM
    Kyla Henry has received a review with 5 star rating from Emily L
    Reply from Owner
    April 11th, 2024 07:22 PM
    Thank you, Emily, for the fantastic rating of 5 Stars. Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage needs. At Ruoff Mortgage, your satisfaction is our top priority. If you have any further questions...
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  • E
    Emily L
    Knightstown, IN
    Posted on April 10th, 2024 02:04 AM
    Kyla was very knowledgeable and quick to answer any questions I had! I was referred to her from someone who has bought homes through Kyla in the past and I will forever refer her now as well! 10/10 experience I got the house I wanted and with...
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    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    April 11th, 2024 07:23 PM
    Thank you so much for your kind words, Emily. I'm thrilled to hear that you had a great experience with us at Ruoff Mortgage. It was an absolute pleasure to help you secure the home you wanted. Your satisfaction is my top priority and I'm elated...
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  • C
    Chandler A C
    Madison, IN
    Posted on April 9th, 2024 03:13 PM
    Was very helpful, always answered any questions we had and made the process very smooth for us
    Reply from Kendall Withered
    September 28th, 2025 01:10 PM
    Thank you both so much. It was truly a pleasure helping you all through the process. Always feel free to reach out if you have any more questions in the future. Thank you for choosing myself and Ruoff to help you purchase your first home!!...
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  • J
    Jennifer A R
    Indianapolis, IN
    Posted on April 4th, 2024 03:35 PM
    Professional and helpful
    Reply from Kyla Henry
    April 11th, 2024 07:23 PM
    I appreciate your kind words, Jennifer. I'm thrilled to hear that you found my service professional and helpful. At Ruoff Mortgage, we always strive to offer top-tier service to our clients. If you have any more mortgage needs in the future,...
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  • W
    William J R
    Indianapolis, IN
    Posted on April 2nd, 2024 03:25 PM
    I had shopped mortgage companies. Kyla was straight forward and very helpful with the questions I had. I would recommend her and Ruoff to anyone who asks me.
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    April 2nd, 2024 06:47 PM
    I'm incredibly grateful for your kind words, Bill. It was an absolute pleasure to be able to assist you, and I'm thrilled to hear that you found our process straightforward and helpful. At Ruoff Mortgage, we always aim to provide the best service...
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  • S
    Sara K
    Posted on March 24th, 2024 07:51 PM
    Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.
    Reply from Owner
    March 25th, 2024 11:53 AM
    Thank you so much, Sara, for your kind words and for rating us 5 stars. I'm happy to hear that you had such a positive experience. I strive to provide the best service and reassurance for all of my clients and I'm glad I was able to do that...
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  • S
    Sara K
    Lanesville, IN
    Posted on March 24th, 2024 07:51 PM
    Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.
  • D
    David S K
    Lanesville, IN
    Posted on March 24th, 2024 07:05 PM
    Everyone was Knowledgable, friendly and thoughtful!
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    March 25th, 2024 11:53 AM
    I'm so pleased to hear your positive feedback, David! It's our goal at Ruoff Mortgage to provide a knowledgeable, friendly, and thoughtful service. Your 5-star review means a lot to me and the team. Looking forward to assisting you again in...
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  • K
    Kelsey N J
    Madison, IN
    Posted on March 23rd, 2024 07:18 PM
    Kyla always took care of whatever I needed and helped me understand the process.
    Reply from Kyla Henry
    March 25th, 2024 11:53 AM
    I'm truly grateful for your kind words, Kelsey. It was a pleasure working with you and I'm happy to hear that I was able to assist you in understanding the process. I'm always here at Ruoff Mortgage to help should you have any future needs....
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  • A
    Andrew M R
    Greensburg, IN
    Posted on March 18th, 2024 12:20 AM
    Kyla was extraordinarily helpful and very prompt.
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    March 18th, 2024 02:09 PM
    I'm genuinely thrilled to hear you found my services helpful, Andrew. It's always my priority to ensure I'm prompt and available for all my clients. It was a pleasure working with you and your positive feedback means the world to me. Thank...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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