Ruoff Mortgage - Madison, IN
Madison, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - Madison
We had the worst experience with them. After months of doing everything they asked we were still given the run around. Do not recommend them to anyone. We only wanted a 145.000 loan and maybe if we wanted to borrow hundred of thousands it might...
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Ruoff Mortgage - Madison
We had the worst experience with them. After months of doing everything they asked we were still given the run around. Do not recommend them to anyone. We only wanted a 145.000 loan and maybe if we wanted to borrow hundred of thousands it might...
read more
Reply from Owner
May 3rd, 2024 07:42 PM
We appreciate the candid feedback about your recent experience with us and are truly sorry that we are not meeting your expectations. More than anything we want to help clients achieve their home buying goals, especially a first-time homebuyer....
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Kendall went above and beyond in helping with our loan. She was so personable and willing to help us in multiple ways even after normal working hours. She was knowledgeable and if did not know something then would get us an answer quickly....
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Reply from Kendall Withered
September 28th, 2025 01:10 PM
Thank you all so much for trusting me with your first home buying experience! I'm always here to help and assist. I'm ecstatic to hear that your experience was deemed "excellent" and I look forward to assisting you with any future needs. Thank...
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Ruoff Mortgage - Madison
SECOND TO NONE! Fantastic customer service and professionalism.
Reply from
April 29th, 2024 12:00 AM
We are thrilled to hear that you had a great experience with us, David! Thank you for choosing Ruoff Mortgage.
He was just great
Reply from Tyler Allen
April 30th, 2024 01:17 PM
Thank you, Leonel, for taking the time to leave a review. I'm delighted to hear you had a positive experience with me at Ruoff Mortgage. Your feedback is greatly appreciated, and I look forward to assisting you again in the future.
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Kyla Henry has received a review with 5 star rating from Beth M
Reply from Owner
May 14th, 2024 11:58 AM
Thanks, Beth, for the fantastic rating! I'm thrilled to hear that you've had a great experience. At Ruoff Mortgage, we strive to provide the best service for our customers. Your feedback means a lot to me and the rest of the team. If you have...
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for
Kyla Henry has received a review with 5 star rating from Beth M
Reply from Owner
May 14th, 2024 11:58 AM
Thanks, Beth, for the fantastic rating! I'm thrilled to hear that you've had a great experience. At Ruoff Mortgage, we strive to provide the best service for our customers. Your feedback means a lot to me and the rest of the team. If you have...
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for
Kyla was lovely to work with. She was quick to get back with us and answer any questions we had. She was so helpful and friendly. The whole process went so smoothly. I would recommend her to anyone! Thanks, Kyla!
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
April 15th, 2024 03:35 PM
I'm sincerely grateful for your kind words, Elizabeth. It was an absolute pleasure to assist you throughout your mortgage process. Your positive feedback means a lot to me and the entire team at Ruoff Mortgage. Do not hesitate to reach out...
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for
Ruoff Mortgage - Madison
SECOND TO NONE! Fantastic customer service and professionalism.
Reply from Owner
April 10th, 2024 02:37 PM
We are thrilled to hear that you had a great experience with us, David! Thank you for choosing Ruoff Mortgage.
for
Kyla Henry has received a review with 5 star rating from Emily L
Reply from Owner
April 11th, 2024 07:22 PM
Thank you, Emily, for the fantastic rating of 5 Stars. Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage needs. At Ruoff Mortgage, your satisfaction is our top priority. If you have any further questions...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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