Ruoff Mortgage - Madison, IN
Madison, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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The immediate feedback and adjustments to our initial estimates were great. She also came to our closing which was surprising.
Reply from Kyla Henry
November 25th, 2025 04:20 PM
It sounds like the process went smoothly thanks to the timely feedback and adjustments. I'm glad my presence at your closing was a pleasant surprise. If there's anything else you need or if you have more questions in the future, feel free to...
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Kaya was extremely helpful, knowledgeable and friendly. Great experience
Reply from Kyla Henry
November 24th, 2025 12:07 PM
I'm pleased to hear that you had a great experience, Gregory. Being helpful, knowledgeable, and friendly is something I strive for in every interaction. Thank you for taking the time to share your thoughts. If you need any more assistance,...
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Personable
Reply from Kyla Henry
November 17th, 2025 03:07 PM
I'm pleased to hear that you found our interaction personable, Joshua. Building a connection and understanding your needs is important to me. If there's anything else I can assist you with, don't hesitate to reach out.
Tyler was always available every time i called, texted , or emailed. I listened to what i had to say at every step of the
Reply from Tyler Allen, Ruoff Mortgage
November 18th, 2025 03:34 PM
Thank you for sharing your experience, Michael. I'm glad I could be there for you whenever you reached out, and it was a priority to listen and address your concerns each step of the way. If there's anything more you need or if you have future...
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Kyla is amazing to work with. You can reach out to her at any point in the day and she will get back with you almost immediately. She's very knowledgeable and is always doing what she can to meet the customer needs and puts them first.
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Reply from Kyla Henry
November 6th, 2025 01:12 PM
Thank you, Chase, for taking the time to share your thoughts. I'm glad to hear that my efforts to be responsive and prioritize your needs made a positive impact on your experience with Ruoff Mortgage. It's important to me to be available and...
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Kendall was always willing to explain things when I didnt understand the process and always answered my questions. She was quick to get back with me.
Reply from Kendall Withered
November 10th, 2025 03:05 PM
Thank you for sharing your experience, Alexia. I'm glad I could help clarify any questions you had and provide quick responses throughout the process. If you need further assistance or have more questions in the future, please don't hesitate...
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Fast responses, and when the government shutdown down and realized it wasnt going to come back up for a while she immediately went to another loan and talked to us about it and got started on it right away and made it to where we were able...
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Reply from Kendall Withered
November 7th, 2025 03:10 PM
I'm pleased that I could help you navigate the unexpected situation with the government shutdown, Tristan. It's important to me to find solutions quickly so that you can achieve your goals. If you have any further questions or need assistance...
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Ruoff Mortgage - Madison
Kendall Withered is the absolute best And I cannot recommend her enough, especially for new homebuyers! She made me feel so confident and comfortable throughout the entire experience and answered any and all questions in a very timely manner!...
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Reply from Owner
November 26th, 2025 02:34 PM
Thank you, Charley, for your kind words about Kendall. We are thrilled to hear that she provided you with a 5-star homebuying experience. She is dedicated to helping new homebuyers like yourself navigate the process smoothly. If you have any...
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KindleKendal Withered lisis theis the bestis the best loanis the best loan officeis the best loan officeris the best loan officer!is the best loan officer! Iis the best loan officer! I cannotis the best loan officer! I cannot recommendis the...
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Reply from Kendall Withered
October 21st, 2025 05:24 PM
I'm very grateful for your encouraging feedback, Audrey. It’s truly important to me that you felt comfortable and confident throughout the process, and I'm happy to hear that my responsiveness was helpful. If you ever have more questions or...
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Ruoff Mortgage - Madison
Ruoff Mortgage - Madison has received a review with 5 star rating from Cosmos C
Reply from Owner
November 26th, 2025 02:34 PM
Thank you, Cosmos, for your 5-star rating! We appreciate your feedback and are glad to hear about your positive experience. We value your trust in our mortgage lending services.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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