Ruoff Mortgage - Madison, IN
Madison, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everything was smooth,and closing was fast.
Reply from Tyler Allen, Ruoff Mortgage
December 10th, 2025 01:48 PM
I'm glad to hear that the process went smoothly and that the closing was efficient for you, Terry. Ensuring a seamless experience is always a priority for me at Ruoff Mortgage. If you need any further assistance or have more questions in the...
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Paperwork was easy to sign and update . Kendall was helpful and nice Robin was very nice and helpful
Reply from Kendall Withered
February 3rd, 2026 07:43 PM
Debra, I'm pleased to hear that you found the paperwork process straightforward and that both Robin and I could be of assistance. If there's anything more you need or further questions arise, please feel free to reach out. Thank you for your...
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Kyla is awesome. She kept me up to date on everythin. there wasn't much I had to do but sign papers and get my documents in order.
Reply from Kyla Henry
December 9th, 2025 10:18 AM
I'm pleased to hear that you felt well-informed throughout the process, Donald. Keeping things straightforward for you is always my goal. If there's anything more I can assist with, just let me know. Best wishes!
Tyler is amazing he helped walk us through the whole process and we couldn't be happier in our new home!
Reply from Owner
December 10th, 2025 01:49 PM
I'm glad to hear that you had such a positive experience throughout the process. Helping you find your new home was a privilege, and it’s wonderful to know you're happy in it. If you ever need any assistance in the future, please feel free...
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Tyler walked me through every step and when I had questions he had every answer I needed.
Reply from Tyler Allen, Ruoff Mortgage
December 10th, 2025 01:49 PM
It's great to hear that I could guide you through every step and provide the answers you needed, Jeremiah. Your experience is important to me, and I’m glad I could assist efficiently. If anything else comes up or you have more questions in...
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Overall good experience and great customer service. Would highly recommend.
Reply from Tyler Allen, Ruoff Mortgage
December 2nd, 2025 05:37 PM
I'm glad to hear you had a positive experience and found the customer service to your liking, Shawn. Your recommendation means a lot to me. If there’s anything more I can do for you, feel free to reach out. Thank you for your kind feedback!
Great communication . Love Kendall
Reply from Kendall Withered
December 8th, 2025 03:39 PM
I'm glad to hear you appreciated the communication, Nate. It's always great to hear positive feedback, and I'm happy you had a good experience! If there's anything else you need or any questions arise in the future, please don't hesitate to...
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Made it an easy experience
Reply from Kendall Withered
December 8th, 2025 03:39 PM
I'm glad to hear that your experience was smooth, Josh! Making the process easy is something I strive for. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing me and Ruoff Mortgage.
Customer service was exceptional!
Reply from Tyler Allen, Ruoff Mortgage
December 2nd, 2025 05:35 PM
I'm glad to hear you found the customer service exceptional, Christopher. Providing a positive experience is very important to me. If there's ever anything else I can help with at Ruoff Mortgage, feel free to reach out. Thank you for your feedback!...
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Kyla was extremely friendly, knowledgeable, helpful, available, patient. she made simple what could be a challenging and unfamiliar process. She is exceptional! !
Reply from Kyla Henry
November 25th, 2025 04:21 PM
I'm grateful for your kind words, Thomas. It's important to me that clients feel supported and well-informed throughout the mortgage process. I'm glad to hear that my assistance helped make things simpler for you. If you have any more questions...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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