Luminate Bank - Syosset, NY

Front end communication was good, however backend process needs to improve a lot, specially if documents are expected in certain format, it's better to share the format w/ client upfront, and avoid multiple unnecessary iterations.

1st time homebuyers here. Maura explained everything to us in the most simplest form. She made sure that what we were looking for fit our budget. Plus with her extensive knowledge of the business, i knew we were in great hands. Without her...

Very professional!!! Happy to do business with this bank.

It was a great experience working with Mark. He was informative and very responsive right from the beginning. He and Danny always took the time to answer our emails/texts. I would certainly refer him to my friends.

Danny who works with him was also fantastic!

Knowledgeable Polite and professional

We were trying to buy an apartment for our daughter and the team made it happen.

Matt made the whole process painless!

They were very responsive, got things moving in this market and ultimately gave us a great rate. I would highly recommend Mark and his team.

We dealt primarily with Danny Jassen. We found him very responsive and always made decisions in our best interest. He checked with us on all steps, explained things thoroughly and ultimately got us a reduced fee for our mortgage. We plan to...