Luminate Bank - Delray Beach, FL

Had a great experience working with Charles and team. They got us a great rate and we're very fair with closing costs.

Staff replied to emails in timely manner. Would check in with client if items were not received or completed in a certain time. Respectful.

We were given wrong information. Details were not explained. Emails were read and responded to too quickly. We asked about paying a specific item and were told no only to find out later that we needed to pay it. We had to pay $20k more than...

They did all the work. I just gave them the information needed.

Mr. Schulman was quick to answer my questions and went above and beyond In helping us get through a tumultuous close.

Mike is amazing at calculating and estimating figures to provide an almost perfect estimate of payment expectations. He kept me well informed throughout the process, advocated and explained terms clearly.

Charles and his team were very helpful in our first mortgage process and in our very recent refinancing! Charles is very knowledgeable and gave us a valuable advise in how to structure our refinancing. His teammates were professional and helpful...

Charles was very responsive and timely. He got us an amazing rate that beat out all the others, and was true to his word.

Process was easy and communication was very good.

earlier responses and explanations; adjust to situation instaed of going rote.