AmeriSave - Louisville KY

Louisville, KY

4.72

(28,516)

Mortgage

Mortgage Loan Officer

Contact Info

(866) 970-7283

Louisville, KY

https://www.amerisave.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.72

(28,516)

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5 Star

86%

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Experience.com

4.71

(24.9K)

Zillow

4.99

(90)

Google

4.77

(3.5K)

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William's knowledge, professionalism, quick response, always available his outstanding Service to us. Very good person William is

Reply from William Middleton

April 25th, 2024 02:08 PM

Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...

Ken, and The entire team, did a great job! We had some obstacles along the way but Ken, Meredith (our processor) and everyone pushed to get to the finish line!

Reply from Ken Crandall

April 25th, 2024 12:22 AM

I can't express enough how much your positive review means to us, Scott. Here at AmeriSave Mortgage Corporation, we always strive to provide the best service possible, and it's always great to know that we achieved that. Your acknowledgement...

AmeriSave - Louisville KY has received a review with 5 star rating from Sharon J

I am a woman of very few words, however I cannot say enough good things about Matthew Carter. From the very first conversation, Matthew was professional, courteous, very knowledgeable and able to put my mind at ease about taking out an Equity...

Reply from Matthew Carter

April 24th, 2024 11:47 PM

Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

I am giving 2 stars only because they did eventually get me in my house.My first closing delay, was communicated to me by voicemail only, despite them having the ability to text AND email me. Something as important as a delay in closing should...

Reply from Owner

April 25th, 2024 06:38 PM

Thank you for your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-~~************~~ and/or by sending an e-mail to ~~****************************~~. Thank you.

Aimee Rhea was so nice and helpful and took her time with me as if I was her only customer. Lets face it getting loan whether it is big or small is something we all dread. However when you have someone such as Aimee that is so knowledgeable...

Reply from Aimee Rhea

April 24th, 2024 10:01 PM

Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~

I felt secure with my process with her, now pass the information to the other person for the next step was a act of re-send the same document over again. Thank you for assisting me through the process.

Reply from Francis Brown

April 24th, 2024 09:53 PM

We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...

Christopher pack was demanding on things out of my control, interruptive and did not explain things very well to me.

Reply from Christopher Pack

April 24th, 2024 09:47 PM

Thank you for sharing your feedback. Your mortgage experience is very important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-~~************~~ and/or by sending an e-mail...

I have previously worked with Jeff and his assistance has never wavered from providing me with excellent service

Reply from Jeff Jackson

April 24th, 2024 09:14 PM

I did a cash out refinance with AmeriSave. I had to pay a $500 deposit which I was told would be refunded once we close. We closed about 2 weeks ago and I never received my refund. William has been giving me the runaround. He told me to call...

Reply from William Blankenbaker

April 24th, 2024 08:38 PM

Your feedback regarding your experience is greatly appreciated. Your review does not meet the level of care we strive to provide. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling...

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About

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Pacific Standard Time (PST)

Disclaimer

AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.