Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Steve Renfro is the "worry free" mortgage man!! Once our file is in Steve's hands, I can get back to doing my job and know that my client's loan is in his experienced and capable hands and that he will create a smooth path to closing for my...
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Reply from John Dziedzic
June 8th, 2020 02:34 PM
Love such positive feedback. Thanks for taking time to post. Steve is amazing and cares about his clients.
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Russ Jameson - Northpointe Bank
Russel Jameson was a pleasure to work with. He worked hard for us and anytime there was a problem he was there, virtually 24 hours a day. I will absolutely call Russel in the future and have already shared his contact info with friends.
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Russ Jameson - Northpointe Bank
It has been a smooth process, no surprises. Very transparent as well, no hidden fees. Communication can improve but no complaints, all the critical notifications were received.
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Russ Jameson - Northpointe Bank
I appreciated working with Russell. The deal took a long time, unavoidable because of our situation. Russell was very responsive, articulate, and available. Russell makes it happen. Russell really is the sole reason my deal did not go to another...
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Russ Jameson - Northpointe Bank
Russell was very professional and was always looking out for my best "interest".
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Russ Jameson - Northpointe Bank
He answered all my questions, and he responded back right away. I'm sure swearing beneath his breath sometimes (I know I would be), but very professional.
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Russ Jameson - Northpointe Bank
Russell is helpful and is always available to answer questions
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Russ Jameson - Northpointe Bank
RE FI WAS QUICK AND PAIN LESS.
RUSSELL IS A TRUE PROFESSIONAL !
*I never do reviews, but this experience was outstanding!This review is for the entire experience with UFG Lending, from the point of inquiring financing to the first monthly payment. Highlights of the experience • Always received correspondence...
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Reply from John The Mortgage Guy
May 6th, 2020 12:36 AM
Hi Dean, We absolutely loved working with you and are grateful you chose #TeamUFG as your lender! Thank you for leaving such a kind review! We hope you enjoy your new home!
Dustin was always right there when we needed him and made the entire process SO EASY. He explained everything in layman's terms and seriously brought us a lot of confidence. He never got annoyed with our many questions (we had a lot) and he...
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Reply from Dustin Mistelske
May 6th, 2020 07:29 PM
You are wonderful and I am thrilled for you and your family!!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender